Temp Bilingual Thai/English Speaking Customer Service Agent - Remote

Mulberry Recruitment; Reading; Remote; GBP 20,000 - 28,000; Full time

Job summary

A recruitment agency is seeking a Bilingual Thai/English Speaking Customer Service Agent for a work-from-home position. This full-time, temporary role requires managing customer relationships, answering queries, and presenting data results effectively. Ideal candidates will be fluent in both languages and possess strong customer service skills.

Qualifications

• Fluency in Thai and English, both spoken and written.
• Experience in customer service roles.
• Good data manipulation skills.

Responsibilities

• Manage customer relationships and handle briefings.
• Answer emails and calls efficiently.
• Coordinate with colleagues for successful campaigns.
• Present data results to clients in the required format.
• Liaise with customers as part of project coordination.

Skills

Bilingual Thai and English communication

Customer relationship management

Data manipulation and presentation

Job description

Overview

Role: Bilingual Thai/English Speaking Customer Service Agent

Location: Work From Home

Type: Temporary - Ongoing

Hours: Full Time

Responsibilities

• Managing the relationship and briefing requirements
• Answering email and calls in a timely and efficient manner
• Working with colleagues to run successful campaigns
• To manipulate data and present data results to the clients in the required format
• To liaise with customers as part of the project co-ordination processes
• Ability to use own initiative and apply common sense to all work situations