Telesales Representative

Trades Workforce Solutions; Colchester, Ipswich; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading home improvement company is looking for a Telesales Representative in Colchester, offering hybrid or remote options. In this role, you will generate leads by calling prospective customers and communicating the benefits of various home improvement products. The ideal candidate should have previous telesales experience and strong communication skills. The position includes training and ample opportunities for career progression, as well as being part of a supportive team culture.

Benefits

Hybrid or fully remote working options

Ongoing training and development

Supportive team culture

Qualifications

• Previous telesales or outbound sales experience is essential.
• Knowledge of home improvements is highly desirable.
• Strong communication and persuasion skills.

Responsibilities

• Make outbound calls to generate leads and book appointments.
• Communicate benefits of home improvement solutions.
• Follow up on warm leads and previous customer inquiries.

Skills

Telesales experience

Communication skills

Persuasion skills

Job description

Job Title: Telesales Representative

Location: Ipswich or Colchester - potential to be Hybrid or Remote

Job Type: Full-Time

About the Role

We are seeking an enthusiastic and motivated Telesales Consultant to join our growing team. In this role, you will be responsible for contacting warm and cold leads, promoting our range of home improvement products, and booking appointments for our teams. This is an excellent opportunity for someone with telesales experience who enjoys building rapport, hitting targets, and delivering exceptional customer service.

Key Responsibilities

• Make outbound calls to prospective customers to generate leads and book appointments.
• Effectively communicate the benefits of our home improvement solutions, including conservatories, windows, and doors.
• Follow up on warm leads and previous customer enquiries.
• Work towards and consistently achieve personal and team targets.
• Provide excellent customer service and uphold company values.

Requirements

• Previous telesales or outbound sales experience is essential.
• Knowledge of home improvements, particularly conservatories, windows, and doors, is highly desirable.
• Strong communication and persuasion skills.
• Ability to work independently and manage time effectively—whether hybrid or fully remote.
• Comfortable working in a target-driven environment.
• Positive attitude, resilience, and a strong work ethic.

What We Offer

• Hybrid or fully remote working options.
• Ongoing training and development.
• Supportive team culture with opportunities for career progression.