Telesales Executive

Exposed Solutions; Orpington; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading heating and plumbing company in Orpington is seeking a motivated Telesales Executive to promote and sell boiler and heating maintenance contracts. The ideal candidate will have telesales or customer service experience, excellent communication skills, and a results-driven approach. This full-time role offers a competitive salary of £27,000 plus performance bonuses. The position provides a great opportunity for growth in a reputable company.

Benefits

Performance bonus

Qualifications

• Previous telesales or customer service experience (ideally in a similar industry or B2C environment).
• Excellent communication and persuasion skills.
• Confident, enthusiastic, and results-driven approach.
• Ability to work independently and as part of a team.
• Strong attention to detail and good organisational skills.

Responsibilities

• Make outbound calls to potential customers to promote maintenance contract services.
• Follow up on quotations sent to convert leads into sales.
• Build strong customer relationships through professional communication.
• Maintain accurate records of customer interactions and sales activity.
• Meet or exceed individual and team sales targets.

Skills

Telesales experience

Customer service

Communication skills

Persuasion skills

Organisational skills

Tools

CRM systems

Microsoft Office

Job description

About Us

Our client is an award‑winning, well‑established heating and plumbing company known for delivering exceptional customer service and high‑quality workmanship. With over 40 years of experience, they take pride in building long‑term relationships with customers based on trust and reliability.

The Role

They are looking for a confident and motivated Telesales Executive to join the team. Your primary role will be to promote and sell boiler and heating maintenance contracts and make follow‑up calls to customers who have already received quotations from the team. This is a fantastic opportunity to join a trusted and reputable company where your efforts will be rewarded with a competitive bonus structure.

Key Responsibilities

• Make outbound calls to potential customers to promote maintenance contract services.
• Follow up on quotations sent by surveyors and engineers to convert leads into sales.
• Build strong customer relationships through friendly, professional, and persistent communication.
• Maintain accurate records of customer interactions and sales activity in the CRM system.
• Meet or exceed individual and team sales targets.
• Handle customer objections and queries confidently and effectively.
• Work closely with the sales and customer service teams to ensure a smooth onboarding process.

What We're Looking For

• Previous telesales or customer service experience (ideally in a similar industry or B2C environment).
• Excellent communication and persuasion skills.
• Confident, enthusiastic, and results‑driven approach.
• Ability to work independently and as part of a team.
• Strong attention to detail and good organisational skills.
• Comfortable using CRM systems and Microsoft Office tools.

Working Hours

Monday to Friday, 8:00am - 5:30pm

Job Type

Full‑time

Pay

£27,000.00 per year

Additional Pay

Performance bonus

Schedule

Monday to Friday

Legal Notice

ALL APPLICANTS MUST BE FREE TO WORK IN THE UK.