Telephone Sales Representative

Arm; United Kingdom; On-site; GBP 60,000; Full time

Job summary

A leading recruitment consultancy in the UK seeks an experienced Telephone Sales Representative in Bristol. The role focuses on engaging with potential customers who have already shown interest, aiming to convert leads into partnerships. An ideal candidate will have a customer-first mindset and resilience, with the opportunity to earn a competitive commission on top of the base salary.

Qualifications

• Ability to build trust quickly and listen to customers' needs.
• Confidence in persuasive abilities and overcoming objections.
• Desire to learn about mobility solutions.

Responsibilities

• Conduct outbound calls to warm leads and present products.
• Develop and maintain a robust sales pipeline.
• Maintain accurate records of calls in HubSpot CRM.
• Build strong relationships with customers.
• Follow up with customers to ensure satisfaction.
• Manage customer interactions and send brochures.
• Adjust appointment schedules as needed.
• Foster a positive work environment.

Skills

Customer-first mindset

Resilience and confidence

Understanding of mobility solutions

Good understanding of UK geography

Job description

Overview

Telephone Sales Representative – Bristol – Office Based

30K base salary - Realistic OTE 45K-60K (Uncapped Commission)

We are recruiting for an experienced B2C business development professional to work on behalf of a rapidly growing provider of mobility scooters and recliner beds. They have an excellent reputation and very high Trustpilot score, and operate in a highly ethical and customer-centric manner.

The position revolves around following up on website enquiries and dealing with incoming leads - there is no pure cold calling involved.

You\'ll need to be comfortable making 50/60 outbound calls a day, arranging appointments for field sales professionals to visit customers in their own home.

Uncapped commission with the potential to earn 1.5K - 3.5K a month on top of your basic salary

As a Business Development Manager, (the official job title for this position), you\'ll play a key role in expanding the company\'s reach and helping more people regain their mobility. You\'ll focus on identifying new opportunities, connecting with potential customers, and turning leads into lasting partnerships. Every day, you\'ll be helping individuals regain their independence.

Key Responsibilities

• Conduct outbound calls to warm leads; present and explain the products to customers.
• Develop and maintain a robust sales pipeline, proactively seeking and nurturing leads to achieve sales targets.
• Maintain accurate records of calls and sales activities in the CRM system HubSpot.
• Build and maintain strong relationships both internally and externally with customers.
• Follow up with customers to ensure satisfaction and encourage repeat business.
• Send brochures, follow up on leads, and manage customer interactions.
• Adjust appointment schedules as needed, including rescheduling appointments for reps running late or requiring reappointment.
• Foster a positive and supportive work environment that encourages teamwork and creativity.

What you\'ll need

• A customer-first mindset: The ability to build trust quickly and listen to customers\' needs, providing solutions that make a difference.
• Resilience and confidence: You know how to overcome objections and are confident in your persuasive abilities.
• Understanding of mobility solutions: Familiarity with mobility products or a strong desire to learn.
• Desirable: A good understanding of UK geography.

Please note: candidates without the right to work in the UK cannot be considered for this position

Disclaimer:

This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.