Technology Manager, AI & Partner Platforms

Just Eat Takeaway.com

Watford

On-site

GBP 90,000 - 120,000

Full time

3 days ago

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Job summary

Just Eat Takeaway.com is seeking a Technology Manager to lead the Partner Assistance team within Acquisition, Onboarding and Service. You will drive end-to-end delivery of Partner AI Voice Agent and Partner Assistant across key markets, coordinating complex integrations and setting a technical roadmap.

You will mentor engineers and align work with commercial goals, ensuring production readiness and high-quality delivery.

Qualifications

Experience leading and developing a team of engineers using AI/Chatbot platforms as core technology.
Proven track record in managing API integrations (Zendesk, CRM systems).
Familiarity with AWS or Azure / Google Cloud.

Responsibilities

Oversee end-to-end technical delivery of Partner AI Voice Agent and Partner Assistant (Chatbot).
Coordinate complex integrations across internal and external systems.
Act as the primary technical liaison between stakeholders and engineering/QA squads.
Define and communicate a technical roadmap for the domain.
Help engineers grow and guide their careers.
Ensure domain priorities align with commercial needs and Engineering Strategy.
Own streams from requirements to production support.
Drive continuous improvement of engineering processes and practices.
Track progress and transparently report to Senior Engineering Manager.