Tech Lead, AI Platforms & Partner Automation

Just Eat Takeaway.com

Chertsey

On-site

GBP 110,000 - 140,000

Full time

3 days ago

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Job summary

Just Eat Takeaway.com is seeking a Technology Manager to lead the Partner Assistance team within Acquisition, Onboarding and Service. You will own end-to-end delivery of Partner AI Voice Agent and Partner Assistant migrations, coordinating across internal and third-party systems while guiding engineers and collaborating with Product Managers.

Strong leadership, AI/Chatbot experience and hands-on API integration skills are essential to drive a high-performance culture and ensure production

Qualifications

Experience leading and developing a team of engineers using AI/Chatbot platforms and Event Driven Architecture as its core technology.
Proven track record in managing API integrations (Zendesk, CRM systems).
Familiarity with cloud platforms (AWS/Azure/Google Cloud) and delivering high-quality software projects.

Responsibilities

End-to-End Delivery: Oversee the end-to-end technical delivery of Partner AI Voice Agent and Partner Assistant (Chatbot).
Strategic Migration: Manage the strategic migration of the Chatbot across key global markets.
System Integration: Coordinate complex integrations across various internal and external systems.
Liaison & Coordination: Act as the primary technical liaison between stakeholder teams and engineering/QA squads.
Product Definition: Contribute to the definition of significant product features with engineering teams and Product Managers.