Technology Assistant

NHS; North Kesteven; On-site; GBP 22,000 - 28,000; Full time

Job summary

A community health service organization in North Kesteven seeks a Technology Assistant to provide vital support in assistive technology for adults and children with disabilities. The role involves collaboration with clinical teams and managing a caseload under supervision. Ideal candidates should possess a Level 3 qualification in IT and excellent communication skills. Flexible working arrangements are available to support work-life balance.

Benefits

Flexible working options

Learning and Development opportunities

Qualifications

• Vocational Level 3 or equivalent in IT related subject or equivalent experience.
• GCSE Maths and English Grade C or equivalent numeracy and literacy skills.
• ECDL or equivalent basic IT qualification.

Responsibilities

• Provide skilled support work for qualified clinical team members.
• Assist in the assessment and provision of electronic assistive technology.
• Manage a caseload and work under supervision.

Skills

Good communication skills

Manual dexterity

Self-motivation

Teaching others

Education

Vocational Level 3 in IT

GCSE Maths and English Grade C

ECDL or equivalent

Qualification in checking electrical equipment

Job description

Technology Assistant

Closing date: 11 January 2026

The Lincolnshire Electronic Assistive Technology (EATS) Service works with adults and children with complex physical and/or communication disabilities. Following an assessment, the team makes recommendations and provides the most suitable electronic assistive device to promote independence, communication and improve quality of life of the patient.

The service is commissioned by NHS England for the provision of Specialised Augmentative and Assisted Communication aids (AAC), and Environmental Controls (EC). Based in North Hykeham, the team provides a service across the East Midlands region.

The role of the Technology Assistant is a key part of the team and the successful candidate will be a vital and hugely appreciated addition to the team.

Main duties of the job

To assist and collaborate with the Service Lead and other team members in the provision of specialist Assistive Technology (AT) including:

• Provide skilled support work for the activities of qualified clinical team members (speech and language therapists, occupational therapists, clinical scientists) and other AT Team staff.
• To assist in the assessment and provision of electronic assistive technology to children and adults with severe physical and/or other disabilities.
• Manage a caseload and work under the indirect supervision of a qualified HCPC registered professional.
• Have a good knowledge of information technology and electronic assistive technology.
• Maintain, configure and utilise the equipment used for assessment and provision purposes.
• Undertake appropriate administrative, clerical and housekeeping duties including decontamination of stock returned to the service.

For a full list of duties please see the job description.

About us

Lincolnshire Community Health Services NHS Trust is in the top 25 per cent of all community trusts for overall staff engagement in the 2021 NHS National Staff Survey.

At LCHS, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in LCHS' workforce.

LCHS recognises the increasing demand for more flexibility in working practices in order to accommodate the personal goals and commitments that employees experience at different stages during their working lives. Flexible working opportunities such as part-time working, compressed hours, job shares, and hybrid working models can help staff to balance their personal and work commitments. Arrangements can be put in place if it can be shown that the needs of the individual can be balanced with those of the service and the impact on other team members, enabling the Trust to recruit and retain skilled staff, raise staff morale, reduce absenteeism and respond to changing service needs more effectively.

We are an ambassador of a learning culture that will support the right individual to progress in their chosen career through an 'earn while you learn' apprenticeship programme. Visit our Learning and Development page to find out more https://www.lincolnshirecommunityhealthservices.nhs.uk/join-us/learning-and-dev

Job responsibilities

Please see the attached job description and person specification for further information regarding specific details for the job and the main responsibilities.

Person Specification

Qualifications

• Vocational Level 3 or equivalent in IT related subject or equivalent experience
• GCSE Maths and English Grade C or equivalent numeracy and literacy skills
• ECDL or equivalent basic IT qualification
• Qualification in checking electrical equipment

Skills

• Evidence of good communication skills in all areas
• Good manual dexterity skills to set and install equipment.
• Good self-motivation and time management skills
• Evidence of teaching others new skills

Knowledge

• Evidence of knowledge of a range of IT equipment and their use
• Knowledge of medical technology and its application

Experience

• Experience in setting up IT equipment
• Experience in customer relations
• Experience in working in health or social services
• Experience in using asset inventory systems
• Ability to work flexibly
• Ability to lift, reach and bend in order to access devices in storage / workshop locations
• To work by the LCHS Ways at all times

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Lincolnshire Community Health Service NHS Trust