Technician - Hard Services

Sodexo Ltd; Lakenheath; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading facilities management company in Lakenheath is seeking a skilled Technician - Hard FM. Responsibilities include delivering planned and reactive maintenance across HVAC and other building systems. Ideal candidates will have an NVQ Level 3 and strong technical expertise, with a focus on customer satisfaction. Competitive salary and benefits including professional development opportunities are offered.

Benefits

Wellbeing support platform

Employee Assistance Programme

24hr virtual GP Service

Discounts across popular retailers

Pension Plan

Bike to Work Scheme

Qualifications

• Proven experience in building services maintenance.
• Experience in risk management and compliance.
• Ability to work in a regulated, business-critical environment.

Responsibilities

• Deliver planned and reactive maintenance across building systems.
• Conduct inspections and compliance checks.
• Mentor apprentices and share technical knowledge.

Skills

Strong technical expertise in engineering and electrical practices

Knowledge of health, safety, and environmental regulations

Customer-focused

Excellent communication skills

Problem-solving skills

Education

Qualified to NVQ Level 3 in Engineering Maintenance

HNC in Engineering (Desirable)

Tools

CAFM

Maximo

Job description

Overview

Technician - Hard FM

London, WC2H 9FA - Full time

• Full time
• 42 hrs per week
• 5 out of 7 - day & night shifts by rotation
• £20.00 per hour
• Opportunities for professional development
• Plus our Sodexo employee benefits package

Engineer a brighter future. You'll keep things running, we’ll fast-track your career as a Technician - Hard FM with Sodexo. We believe operational excellence starts with you, as your versatile skills contribute to the maintenance and continuous development of our brand new prestigious client facilities. We are looking for a skilled Technician – Hard FM to join our facilities management team. In this role, you will be responsible for carrying out planned and reactive maintenance across a range of building systems and assets, ensuring a safe, compliant, and efficient environment for our clients.

Responsibilities

• Deliver planned and reactive maintenance across building systems, including HVAC, BMS, pressure systems, and steam loops.
• Conduct inspections, testing, calibrations, and compliance checks.
• Support integration of new systems into business-as-usual and maintain up-to-date SOPs.
• Mentor apprentices and share technical knowledge across the team.
• Oversee subcontractors to ensure safe, high-quality delivery.
• Support continuous improvement initiatives through Root Cause Analysis, Condition Based Monitoring, and LEAN practices.
• Use IT systems such as CAFM, Maximo, and compliance databases to track and report performance.
• Act as a professional representative of Sodexo, ensuring consistently high levels of customer satisfaction.

What we’re looking for

• Qualified to NVQ Level 3 in Engineering Maintenance (or equivalent).
• Strong technical expertise in engineering and electrical practices, with proven experience in building services maintenance.
• Knowledge of health, safety, and environmental regulations, with experience in risk management and compliance.
• Customer-focused, with excellent communication and problem-solving skills.
• Proven ability to work as part of a multi-functional team in a regulated, business-critical environment.
• Flexible, resilient, and motivated to drive continuous improvement.
• Desirable: HNC in Engineering, or professional accreditation in HVAC, Refrigeration, or Mechanical disciplines.

Why Sodexo?

Working with Sodexo is more than a job; it’s a chance to be part of something greater.

Belong in a company and team that values you for you.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life’s larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Ready to be part of something greater?