Technical Support Team Leader

Rots Informatica e Comercio Eletrônico Ltda; Abingdon; On-site; GBP 40,000; Full time

Job summary

A leading energy research organisation in Abingdon is seeking a Technical Support Team Leader to manage a team of technical coordinators and oversee project delivery in the Tritium Fuel Cycle division. This role involves implementing process improvements, providing technical advice, and ensuring efficient data management. Applicants should have relevant qualifications and experience in team management and project coordination. Competitive salary of £39,610 plus benefits offered.

Benefits

Outstanding defined benefit pension scheme

Corporate bonus scheme up to 7%

Flexible working options

Generous annual leave allowance

Career development opportunities

Qualifications

• Relevant qualification in Business, Science, or Engineering.
• Experience managing and developing a team.
• Good interpersonal skills for effective communication.
• Experience in coordinating projects.
• Extensive technical report writing skills.
• Ability to plan, organise, and prioritise workload.

Responsibilities

• Implement improvements in working practices and methods.
• Increase departmental efficiency through technical advice.
• Facilitate tracking of technical documentation.
• Support data management in context of SharePoint.

Skills

Team management

Interpersonal skills

Project coordination

Technical report writing

IT literacy

Education

HNC / apprenticeship in Business, Science, or Engineering

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

Overview

Location: Abingdon Rd, Culham, UK.

Employment type: Full-time

Salary: £39,610 + excellent benefits including outstanding pension

Division: Tritium Fuel

Site Location: UKAEA Culham, Oxfordshire

Confirmed Grade: Level 4

Department: Tritium Fuel Cycle

Company and Mission

Fusion, the process that powers the Sun and Stars, is one of the most promising options for generating the cleaner, carbon-free energy that our world needs. UKAEA leads the way in realising fusion energy, partnering with industry and research for groundbreaking advancements. Our goal is to bring fusion electricity to the grid, supported by tomorrow’s power stations. In pursuit of our mission, UKAEA embraces core values: Innovative, Committed, Trusted, and Collaborative.

Benefits

• Outstanding defined benefit pension scheme
• Corporate bonus scheme up to 7% and a Relocation allowance (if eligible)
• Flexible working options, including family-friendly policies and the right to request flexible working from the start of your employment
• Employee Assistance Programme and trained Mental Health First Aiders
• Generous annual leave allowance starting with 25 days, plus 3 days Christmas closure and 2.5 privilege days, in addition to UK bank holidays
• Wide range of career development opportunities
• A vibrant culture committed to equality and being fully inclusive

Role and Location

This role is based at Culham, Oxfordshire. Onsite working is expected for 3 days a week, with active support for flexible working arrangements.

The role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including Disclosure & Barring Service (DBS) checks for criminal convictions and possibly a search of open source data.

The Role

The Tritium Fuel Cycle (TFC) division leads the delivery of tritium life cycle solutions for sustainable fusion energy, aiming to maximise scientific and economic benefits. The division delivers high-impact research and development programmes, designs, delivers, and operates cutting-edge tritium life cycle facilities, and develops collaborations through knowledge sharing.

The Tritium Fuel Cycle Project Delivery Group provides technical leadership on best practices for delivering and monitoring projects within the Tritium Fuel Cycle and other programmes, managed to a predefined level of quality with appropriate visibility and governance.

As the Technical Support Team Leader, you will ensure the efficient application and delivery of the Technical Control process, robust data handling, and document control. The main focus of this role is the management and development of a team of 5-9 technical coordinators.

Responsibilities

• Identify and implement improvements in working practices and methods to promote greater divisional awareness and understanding of the UKAEA process.
• Increase departmental efficiency and compliance with business practices through the provision of technical advice, guidance, and informal training, with input to formal training as appropriate.
• Oversight and facilitation of the tracking of technical documentation within the team.
• Provide support in administering data management of the division in the context of SharePoint.

Qualifications

Essential Requirements:

• Relevant qualification, e.g. HNC / apprenticeship or equivalent in Business, Science, and/or Engineering related discipline
• Previous experience of managing and developing a team
• Good interpersonal skills
• Ability to work as part of a team and communicate effectively, both to technical and non-technical audiences
• Experience in coordinating projects
• Extensive experience of and excellent technical report writing skills
• Ability to plan, organise and prioritise workload
• Good IT literacy and competency in utilising MS Office Word, Excel, PowerPoint, Outlook, etc.

Additional Information

For a full list of benefits and to apply, select the apply button to be taken through to the UKAEA careers pages. We welcome talented people from all backgrounds who want to help us achieve our mission. We are particularly encouraging applications from women in STEM, and people from Black British Caribbean and African backgrounds and from Pakistani and Bangladeshi British backgrounds. Our Executive team, supported by our Head of Equality, Diversity and Inclusion (EDI) and Wellbeing and our EDI Networks actively promote inclusion and take steps to increase diversity within our organisation. We reinforce best practices in recruitment and selection and evaluate approaches to remove barriers to success.

UK Atomic Energy Authority is committed to being accessible. Please email the talent team if you have any questions or require help or adjustments to compete on a fair basis, for example, changes to the way we interview or share information.

Please note that vacancies are generally advertised for 4 weeks, but may close earlier if we receive a large number of applications.

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