Technical Support Officer (Planning)

Brackenberry; Esher; On-site; GBP 80,000 - 100,000; Full time

Job summary

A local authority support firm is looking for a Technical Support Officer for a 6.5-month contract in Esher, with potential for extension. This role involves providing administrative and technical support across various planning services, managing planning applications, and ensuring high-quality service delivery. Ideal candidates will have relevant education and experience in a public-facing role, and must be able to work immediately. Pay ranges from £27.00 to £35.65 per hour, based on experience.

Qualifications

• Experience in a frontline service interacting directly with the public is highly desirable.
• Ability to understand technical drawings and plans is desirable.

Responsibilities

• Produce officer reports, decision notices, and committee agendas.
• Carry out tasks to support validation and registration of planning applications.
• Record and process daily payments and refunds.

Skills

Administrative support

Use of IT software

Public engagement

Education

Completed education and training relevant to administrative duties

Job description

We are working closely alongside with a local authority in Elmbridge to assist with the appointment of a Technical Support Officer on a 6.5-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £27.00 - £35.65 per hour

Summary

The Technical Support Officer is a key member of the Business Support team, providing essential administrative and technical assistance to the entire Planning Services department, including Development Management, Planning Policy, Heritage, Landscape, Tree Teams, and Compliance. The role involves managing the flow of planning applications, maintaining public records, and ensuring high-quality professional service for residents and stakeholders. Depending on experience, the role may scale to higher grades (Scale 5 or 6), involving more complex technical checks, legal requests, and supervisory duties.

Responsibilities

• Produce officer reports, decision notices, and committee agendas, including PowerPoint presentations for public meetings.
• Carry out basic tasks to support the validation and registration of planning applications, including printing and distributing correspondence.
• Record and process daily payments and refunds, and place internal or external purchase orders.
• Perform comprehensive technical and financial checks as part of the validation process for complex applications.
• Administer the appeals process and manage more complex legal and Freedom of Information requests.
• Produce weekly management reports and formal press notices.

Qualification

• Evidence of completed education and training relevant to administrative duties is essential.
• A broad understanding of Government guidance related to Planning Compliance, Trees, and Heritage is desirable.

Essentials

• Must be capable of delivering administrative, clerical, or technical support in a professional environment.
• Experience working in a frontline service interacting directly with the public is highly desirable.
• Ability to use IT software packages effectively to record and manage data across various activities.
• The ability to understand technical drawings and plans sufficiently to carry out registration duties is desirable.

Please note

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K.

Disclaimer

Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. In case the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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