Technical Support Officer

i-Jobs; England; On-site; GBP 40,000 - 60,000; Part time

Job summary

A recruitment agency is seeking a Technical Support Officer for a role based in High Street, Esher, UK. This position involves a range of responsibilities, including preparing reports, organizing events, and providing administrative support. The ideal candidate will possess strong written and oral communication skills, proficiency in IT software for data recording, and the ability to deliver effective administrative support. The contract is for 6+ months at a rate of £21.47 per hour.

Responsibilities

• Prepare reports, decision notices, and compile meeting agendas.
• Handle public speaking requests and PowerPoint presentations.
• Distribute correspondence to the correct teams.
• Scan and index applications for the planning website.
• Process pre-application enquiries and complaints.
• Provide administrative support for projects and record management.
• Organize public events and meetings.
• Record and process payments and refunds.
• Register planning compliance investigations.
• Place purchase orders.
• Assist with Freedom of Information requests and complaints.
• Support validation and registration of planning applications.
• Adapt to changes in Council and Government processes.
• Maintain professional public service standards.

Skills

Strong written and oral communication skills

Proficiency in IT software for data recording

Ability to deliver administrative support

Energy, drive, and commitment to personal development

Flexibility and adaptability to varied workloads

Ability to work under pressure and meet deadlines

Engagement with team members to improve efficiency

Education

Relevant education and training

Job description

Technical Support Officer

Location: High Street, Esher KT10 9SD

Start Date: ASAP

Contract Duration: 6+ Months

Working Hours: Mon Fri, 09 00, 37 Hours per week

Pay Rate: £21.47 Per Hour

Job Ref: OR20121

Job Responsibilities

• Prepare reports, decision notices, and compile meeting agendas.
• Handle public speaking requests and PowerPoint presentations.
• Distribute correspondence to the correct teams.
• Scan and index applications for the planning website.
• Process pre-application enquiries and complaints.
• Provide administrative support for projects and record management.
• Organize public events and meetings.
• Record and process payments and refunds.
• Register planning compliance investigations.
• Place purchase orders.
• Assist with Freedom of Information requests and complaints.
• Support validation and registration of planning applications.
• Adapt to changes in Council and Government processes.
• Maintain professional public service standards.

Must Have

• Evidence of relevant education and training.
• Ability to deliver administrative support.
• Proficiency in IT software for data recording.
• Strong written and oral communication skills.
• Ability to work under pressure and meet deadlines.
• Energy, drive, and commitment to personal development.
• Flexibility and adaptability to varied workloads.
• Engagement with team members to improve efficiency.

Nice to Have

• Experience in a frontline public service role.
• Knowledge of Planning Service support needs.
• Understanding of Government guidelines relevant to Planning.
• Ability to understand plans and technical drawings.
• Experience in excellent customer care.

DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability with specific organizations or hirers to whom you do not wish your details to be disclosed.