Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

JR United Kingdom; Watford; Remote; GBP 35,000 - 50,000; Full time

Job summary

A global software company based in Watford is seeking a Technical Support Engineer with extensive experience in IBM iSeries or AS/400. In this fully remote role, you will provide support on both Linux and Windows servers, addressing client issues and ensuring optimal performance. The ideal candidate will have over 5 years of technical support experience and a solid understanding of networking and scripting.

Qualifications

• 5+ years in technical support.
• Experience with Linux and Windows servers.
• Basic networking and shell scripting skills required.

Responsibilities

• Serve as the first point of contact for clients.
• Assist customers with IBM iSeries or AS/400 environments.
• Diagnose and troubleshoot performance and integration issues.

Skills

Technical support

Linux

Windows

Networking

Shell scripting

Job description

Technical Support Engineer (IBM iSeries or AS/400) - Global Software company, Watford, Hertfordshire

Client: Hawksworth

Location: Watford, Hertfordshire, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Details

Position: Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

Company: Global Software company - DevOps / version control / Security

Work Arrangement: Fully remote

Job Description

Do you have experience supporting and troubleshooting IBM iSeries or AS/400 mainframe environments?

Our client is a highly reputable software company, with clients including NASA. They are looking for a Technical Support Engineer to provide support for their environment, working on both Linux and Windows servers.

Responsibilities:

• Serve as the first point of contact for clients
• Assist customers by demonstrating expertise in IBM iSeries or AS/400
• Diagnose and troubleshoot performance and integration issues

Required Skills:

• 5+ years in technical support
• Experience with Linux and Windows servers
• Basic networking and shell scripting skills

Preferred:

• Hands-on experience with PHP-related technologies

If you are interested and meet the qualifications, please send your CV via this platform or by email to [emailprotected]. After an initial call, we will provide the full position description and discuss the role in more detail.

Thank you for considering this opportunity. We look forward to speaking with you soon.