Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

JR United Kingdom; Bedford; Remote; GBP 35,000 - 50,000; Full time

Job summary

A leading global software company based in Bedford seeks a Technical Support Engineer specializing in IBM iSeries or AS/400. The role includes diagnosing and troubleshooting issues on Linux and Windows servers, requiring significant experience in tech support. Ideal candidates should possess a strong technical background and the ability to assist clients effectively.

Qualifications

• 5+ years in tech support experience.
• Experience with Linux and Windows servers.
• Basic networking and shell scripting skills required.

Responsibilities

• Representing our client as the first point of contact.
• Assisting customers by demonstrating expertise in IBM iSeries or AS/400.
• Diagnosing and troubleshooting performance and integration issues.

Skills

Technical Support

Linux

Windows

Networking

Shell Scripting

Job description

Technical Support Engineer (IBM iSeries or AS/400) - Global Software company, Bedford

Client: Hawksworth

Location: Bedford, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 26.06.2025

Expiry Date: 10.08.2025

Job Description:

Position: Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

Company: Global Software company - DevOps / version control / Security

Fully remote

Do you have experience supporting and troubleshooting IBM iSeries or AS/400 mainframe environments?

Our client is a leading software company, with clients including NASA, Electronic Arts, Samsung, and Tesla.

In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers.

Your daily responsibilities include:

• Representing our client as the first point of contact
• Assisting customers by demonstrating your expertise in IBM iSeries or AS/400
• Diagnosing and troubleshooting performance and integration issues

Technical requirements:

• 5+ years in tech support
• Experience with Linux and Windows servers
• Basic networking and shell scripting skills

Nice to have:

• Hands-on experience with PHP-related technologies

If this sounds like you and you're excited to join a global engineering/software company, please send your CV here or via email to [emailprotected]. After our initial call, I will share the full position description and discuss the company in more detail.

Thank you for considering this opportunity. I look forward to speaking with you soon.