Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

JR United Kingdom; Stevenage; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading global software company based in Stevenage is seeking a Technical Support Engineer to provide expertise in IBM iSeries or AS/400 environments. The position is fully remote and involves troubleshooting and support for both Linux and Windows servers, working with major clients like NASA and Samsung. Ideal candidates will have extensive tech support experience and a passion for client interaction.

Qualifications

• 5+ years of experience in tech support.
• Experience with Linux and Windows servers.
• Basic networking and shell scripting skills.

Responsibilities

• Representing our client as the first point of contact.
• Demonstrating expertise in IBM iSeries or AS/400 to assist customers.
• Diagnosing and troubleshooting performance and integration issues.

Skills

Support and troubleshooting

Linux

Windows

Basic networking skills

Shell scripting

Job description

Technical Support Engineer (IBM iSeries or AS/400) - Global Software company, Stevenage

Client: Hawksworth

Location: Stevenage

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 26.06.2025

Expiry Date: 10.08.2025

Job Description:

Position: Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

Company: Global Software company specializing in DevOps, version control, and security

Fully remote position

Do you have experience supporting and troubleshooting IBM iSeries or AS/400 mainframe environments?

Our client is a leading software company, with clients including NASA, Electronic Arts, Samsung, and Tesla.

Your role will involve providing technical support for our client's environment, working on both Linux and Windows servers.

Daily responsibilities include:

• Representing our client as the first point of contact
• Demonstrating expertise in IBM iSeries or AS/400 to assist customers
• Diagnosing and troubleshooting performance and integration issues

Technical requirements:

• 5+ years of experience in tech support
• Experience with Linux and Windows servers
• Basic networking and shell scripting skills

Nice to have:

• Hands-on experience with PHP-related technologies

If this sounds like you and you're excited to join a global engineering/software company, please send your CV via this platform or by email to [emailprotected]. After an initial call, I can provide the full position description and discuss the company in more detail.

Thank you for considering this opportunity. I look forward to speaking with you soon.