Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

JR United Kingdom; Luton; Remote; GBP 35,000 - 55,000; Full time

Job summary

A global software company is seeking a Technical Support Engineer experienced in IBM iSeries or AS/400 environments to provide technical support for clients. The role involves troubleshooting performance issues on Linux and Windows servers. This is a fully remote opportunity for seasoned professionals looking to advance their careers.

Qualifications

• 5+ years in technical support.
• Experience with Linux and Windows servers.
• Basic networking and shell scripting skills.

Responsibilities

• Represent our client as the first point of contact.
• Assist customers by demonstrating expertise in IBM iSeries or AS/400.
• Diagnose and troubleshoot performance and integration issues.

Skills

Technical support

Linux

Windows

Basic networking

Shell scripting

Job description

Technical Support Engineer (IBM iSeries or AS/400) - Global Software company, Luton, Bedfordshire

Client: Hawksworth

Location: Luton, Bedfordshire, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Details

Position: Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

Company: Global Software company - DevOps / Version Control / Security

Work Arrangement: Fully remote

Job Description

Do you have experience supporting and troubleshooting IBM iSeries or AS/400 mainframe environments?

Our client is a highly reputable software company, used by organizations including NASA, Electronic Arts, Samsung, and Tesla.

In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers.

Responsibilities:

• Represent our client as the first point of contact
• Assist customers by demonstrating expertise in IBM iSeries or AS/400
• Diagnose and troubleshoot performance and integration issues

Technical Skills:

• 5+ years in technical support
• Experience with Linux and Windows servers
• Basic networking and shell scripting skills

Nice to Have:

• Hands-on experience with PHP-related technologies

If this sounds like you and you're excited to join a global engineering/software company, please send your CV via this platform or by email to [emailprotected].

After an initial call, I will share the full position description and discuss the company in more detail.

Thank you for your interest. I look forward to speaking with you soon.