Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

JR United Kingdom; Oxford; Remote; GBP 35,000 - 50,000; Full time

Job summary

A global software company is seeking a Technical Support Engineer to provide remote support for IBM iSeries or AS/400 environments. You will utilize your expertise to troubleshoot issues for notable clients like NASA and ensure seamless integration across platforms. This role demands strong technical support skills and proficiency in both Linux and Windows servers.

Qualifications

• 5+ years in tech support.
• Experience with IBM iSeries or AS/400 systems.
• Skills in Linux and Windows server environments.

Responsibilities

• Act as the first point of contact for client inquiries.
• Diagnose and troubleshoot performance and integration issues.
• Support the client's IT environment in a remote capacity.

Skills

Technical Support

Troubleshooting

Linux

Windows

Basic Networking

Shell Scripting

Job description

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Technical Support Engineer (IBM iSeries or AS/400) - Global Software company, Oxford district

Client: Hawksworth

Location: Oxford district, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

3

Posted:

26.06.2025

Expiry Date:

10.08.2025

Job Description:

Position: Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

Company: Global Software company - DevOps / version control / Security

Fully remote

Do you have experience supporting and troubleshooting IBM iSeries or AS/400 mainframe environments?

Our client is a leading software company, trusted by organizations including NASA. They develop software used worldwide.

In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers.

What does your day look like?

• Represent our client as the first point of contact
• Help customers by demonstrating your expertise in IBM iSeries or AS/400
• Diagnose and troubleshoot performance and integration issues

Technical know-how:

• 5+ years in tech support
• Linux and Windows server experience
• Basic networking and shell scripting

Nice to have:

• Hands-on experience with PHP-related technology

If the above sounds like you and you're excited about joining a global engineering/software company with clients like NASA, Electronic Arts, Samsung, Tesla, then send your CV here or by email to [emailprotected].

After an initial call, I can send you the full position description, and we can discuss the company in more detail.

Thank you for reading our advert, and I look forward to speaking with you soon.