Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

JR United Kingdom; Basildon; Remote; GBP 35,000 - 50,000; Full time

Job summary

A global software company is hiring a Technical Support Engineer with expertise in IBM iSeries or AS/400 to provide support remotely. The ideal candidate will diagnose issues on Linux and Windows servers while demonstrating technical prowess. Join a top-tier software firm known for impressive client collaborations, including NASA.

Qualifications

• 5+ years in tech support is essential.
• Experience with Linux and Windows servers required.
• Basic networking and shell scripting knowledge preferred.

Responsibilities

• Act as first point of contact for technical support.
• Help customers with IBM iSeries or AS/400 inquiries.
• Diagnose and troubleshoot performance issues.

Skills

Troubleshooting

Technical Support

Linux

Windows Server

Networking

Shell Scripting

Job description

Technical Support Engineer (IBM iSeries or AS/400) - Global Software company, basildon

Client:

Hawksworth

Location:

basildon, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Views:

4

Posted:

26.06.2025

Expiry Date:

10.08.2025

Job Description:

Position: Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

Company: Global Software company - DevOps / version control / Security

Fully remote

Do you have experience supporting and troubleshooting IBM iSeries or AS/400 mainframe environments?

Our client are the most impressive software company.....that you may never have heard of....even NASA use some of their software, the list goes on!

In this role you will provide technical support for our client's environment, working on both Linux and Windows servers.

What does your day look like?

• Represent our client as the first point of contact
• Help customers by demonstrating your expertise in IBM iSeries or AS/400
• Diagnose and troubleshoot performance and integration issues

Tech know-how:

• 5+ years in tech support
• Linux and Windows server experience
• Basic networking and shell scripting

Nice to have:

• Hands-on experience with PHP related technology

If the above sounds like you and you're excited about joining a global engineering/software company with clients like NASA, Electronic Arts, Samsung, Tesla (I know, not the best timing, but still impressive tech), then send me your cv on here or by email to [e-mail]

After we've had a call, I can send you the full position description and we can discuss the company in more detail.

Thank you for taking the time to read our advert and I look forward to speaking with you soon.

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Created on 26/06/2025 by JR United Kingdom