Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

JR United Kingdom; Basingstoke; Remote; GBP 35,000 - 50,000; Full time

Job summary

A global software company is seeking a Technical Support Engineer with expertise in IBM iSeries or AS/400. You will provide crucial technical support for both Linux and Windows environments. This fully remote position is ideal for those with over 5 years of tech support experience, looking to work for a prestigious firm with clients like NASA and Tesla.

Qualifications

• 5+ years in tech support.
• Experience with Linux and Windows servers.
• Basic networking and shell scripting skills.

Responsibilities

• Represent client as the first point of contact.
• Assist customers with IBM iSeries or AS/400.
• Diagnose and troubleshoot performance and integration issues.

Skills

Technical Support

Troubleshooting

Linux

Windows

Basic Networking

Shell Scripting

Job description

Technical Support Engineer (IBM iSeries or AS/400) - Global Software company, Basingstoke

Client: Hawksworth

Location: Basingstoke

Job Category: Other

EU work permit required: Yes

Job Views:

3

Posted:

26.06.2025

Expiry Date:

10.08.2025

Job Description:

Position: Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

Company: Global Software company - DevOps / version control / Security

Fully remote

Do you have experience supporting and troubleshooting IBM iSeries or AS/400 mainframe environments?

Our client is a leading software company, used by organizations including NASA, Electronic Arts, Samsung, and Tesla.

In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers.

Daily responsibilities include:

• Representing our client as the first point of contact
• Assisting customers by demonstrating expertise in IBM iSeries or AS/400
• Diagnosing and troubleshooting performance and integration issues

Required skills:

• 5+ years in tech support
• Experience with Linux and Windows servers
• Basic networking and shell scripting skills

Nice to have:

• Hands-on experience with PHP-related technologies

If you are interested in joining a global engineering/software company with prestigious clients, please send your CV here or via email to [emailprotected]. After an initial call, I can provide the full position description and discuss the company in detail.

Thank you for considering this opportunity. I look forward to speaking with you soon.