Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

JR United Kingdom; Peterborough; Remote; GBP 30,000 - 45,000; Full time

Job summary

A global software company is seeking a Technical Support Engineer specializing in IBM iSeries or AS/400 systems. This fully remote role involves supporting high-profile clients such as NASA, where you'll troubleshoot issues and provide exceptional tech support. Candidates should have over 5 years in tech support with experience in both Linux and Windows environments.

Qualifications

• 5+ years in tech support.
• Knowledge of Linux and Windows server.
• Basic networking and shell scripting skills.

Responsibilities

• Provide technical support as the first point of contact.
• Help customers with IBM iSeries or AS/400 expertise.
• Diagnose and troubleshoot performance issues.

Skills

Technical Support

Troubleshooting

Linux

Windows

Basic Networking

Shell Scripting

PHP Technologies

Job description

Social network you want to login/join with:

Technical Support Engineer (IBM iSeries or AS/400) - Global Software company, Peterborough

Client:

Hawksworth

Location:

Peterborough, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

26.06.2025

Expiry Date:

10.08.2025

Job Description:

Position: Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

Company: Global Software company - DevOps / version control / Security

Fully remote

Do you have experience supporting and troubleshooting IBM iSeries or AS/400 mainframe environments?

Our client is a highly reputable software company, with clients including NASA. They develop software used worldwide.

In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers.

What does your day look like?

• Represent our client as the first point of contact
• Help customers by demonstrating your expertise in IBM iSeries or AS/400
• Diagnose and troubleshoot performance and integration issues

Technical know-how:

• 5+ years in tech support
• Linux and Windows server experience
• Basic networking and shell scripting

Nice to have:

• Hands-on experience with PHP-related technologies

If this sounds like you and you're excited to join a global engineering/software company working with clients like NASA, Electronic Arts, Samsung, and Tesla, please send your CV here or by email to [emailprotected].

After our initial call, I can provide the full position description and discuss the company in more detail.

Thank you for reading our advert. I look forward to speaking with you soon.