Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

JR United Kingdom; Colchester; Remote; GBP 40,000 - 60,000; Full time

Job summary

A global software company is seeking a Technical Support Engineer specializing in IBM iSeries or AS/400 systems, to provide expert support and troubleshoot issues. The position is fully remote, requiring 5+ years of tech support experience with both Linux and Windows servers preferred. Applicants are encouraged to apply via email or platform, noting that a work permit may be necessary for non-passport holders.

Qualifications

• 5+ years in tech support.
• Experience with Linux and Windows servers required.
• Basic networking and shell scripting skills.

Responsibilities

• First point of contact for technical issues.
• Diagnose and troubleshoot performance and integration issues.
• Help customers with IBM iSeries or AS/400 support.

Skills

Technical Support

Troubleshooting

Linux

Windows

Networking

Shell Scripting

Job description

Technical Support Engineer (IBM iSeries or AS/400) - Global Software company, Colchester

Client:

Hawksworth

Location:

Colchester, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

26.06.2025

Expiry Date:

10.08.2025

Job Description:

Position: Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

Company: Global Software company - DevOps / version control / Security

Fully remote

Do you have experience supporting and troubleshooting IBM iSeries or AS/400 mainframe environments?

Our client is a leading software company, with clients including NASA, Electronic Arts, Samsung, and Tesla.

In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers.

What does your day look like?

• Represent our client as the first point of contact
• Help customers by demonstrating your expertise in IBM iSeries or AS/400
• Diagnose and troubleshoot performance and integration issues

Tech know-how:

• 5+ years in tech support
• Linux and Windows server experience
• Basic networking and shell scripting

Nice to have:

• Hands-on experience with PHP-related technology

If the above sounds like you and you're excited about joining a global engineering/software company, please send your CV via this platform or email to [e-mail].

After our initial contact, I will provide the full position description and discuss the company in more detail.

Thank you for considering this opportunity. I look forward to speaking with you soon.

Please note: If you are not a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more information.

All applications should be made via the 'Apply now' button. Do not provide bank or payment details during application.

Created on 26/06/2025 by JR, United Kingdom