Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

JR United Kingdom; Northampton; Remote; GBP 35,000 - 50,000; Full time

Job summary

A leading global software company seeks a Technical Support Engineer experienced in IBM iSeries or AS/400 systems. This fully remote position involves troubleshooting and providing tech support for Linux and Windows servers, with a dynamic client base including NASA. Ideal candidates will have extensive tech support experience and a background in server management.

Qualifications

• 5+ years in tech support.
• Experience with IBM iSeries or AS/400 environments.
• Knowledge of Linux and Windows server systems.

Responsibilities

• Represent the client as the first point of contact.
• Help customers by demonstrating IBM iSeries or AS/400 expertise.
• Diagnose and troubleshoot performance and integration issues.

Skills

Technical Support

Troubleshooting

Linux

Windows Servers

Basic Networking

Shell Scripting

Job description

Social network you want to login/join with:

Technical Support Engineer (IBM iSeries or AS/400) - Global Software company, Northampton

Client:

Hawksworth

Location:

Northampton, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

26.06.2025

Expiry Date:

10.08.2025

Job Description:

Position: Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

Company: Global Software company - DevOps / version control / Security

Fully remote

Do you have experience supporting and troubleshooting IBM iSeries or AS/400 mainframe environments?

Our client is a highly reputable software company, with clients including NASA. They develop software used worldwide.

In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers.

What does your day look like?

• Represent our client as the first point of contact
• Help customers by demonstrating your expertise in IBM iSeries or AS/400
• Diagnose and troubleshoot performance and integration issues

Tech know-how:

• 5+ years in tech support
• Linux and Windows server experience
• Basic networking and shell scripting

Nice to have:

• Hands-on experience with PHP-related technology

If the above sounds like you and you're excited about joining a global engineering/software company with clients like NASA, Electronic Arts, Samsung, Tesla, then send your CV via this platform or by email to [email protected]

After our initial contact, I can send you the full position description and discuss the company in detail.

Thank you for reading our advert. I look forward to speaking with you soon.