Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

JR United Kingdom; Hounslow; Remote; GBP 40,000 - 60,000; Full time

Job summary

A global software company seeks a Technical Support Engineer specializing in IBM iSeries or AS/400. This fully remote role involves providing technical support for major clients, including NASA. You will work with Linux and Windows servers, ensuring client satisfaction while troubleshooting various issues.

Qualifications

• 5+ years in tech support.
• Experience with Linux and Windows servers.
• Basic networking and shell scripting skills.

Responsibilities

• Representing the client as the first point of contact.
• Assisting customers by demonstrating expertise in IBM iSeries or AS/400.
• Diagnosing and troubleshooting performance and integration issues.

Skills

Technical support

Linux

Windows

Basic networking

Shell scripting

Job description

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Technical Support Engineer (IBM iSeries or AS/400) - Global Software company, south west london

Client: Hawksworth

Location: south west london, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 26.06.2025

Expiry Date: 10.08.2025

Job Description:

Position: Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

Company: Global Software company - DevOps / version control / Security

Fully remote

Do you have experience supporting and troubleshooting IBM iSeries or AS/400 mainframe environments?

Our client is a highly reputable software company, with clients including NASA. They develop innovative solutions used worldwide.

Your role will involve providing technical support for our client's environment, working on both Linux and Windows servers.

Daily responsibilities include:

• Representing our client as the first point of contact
• Assisting customers by demonstrating expertise in IBM iSeries or AS/400
• Diagnosing and troubleshooting performance and integration issues

Required skills:

• 5+ years in tech support
• Experience with Linux and Windows servers
• Basic networking and shell scripting skills

Preferred qualifications:

• Hands-on experience with PHP-related technologies

If you are interested and excited about joining a global engineering/software company with clients like NASA, Electronic Arts, Samsung, and Tesla, please send your CV via this platform or by email to [emailprotected].

After initial contact, we will provide the full position description and discuss the company in more detail.

Thank you for your interest. We look forward to speaking with you soon.