Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

JR United Kingdom; Brighton; Remote; GBP 35,000 - 50,000; Full time

Job summary

A leading global software company is seeking a Technical Support Engineer specializing in IBM iSeries or AS/400. This fully remote role involves providing expert technical support, assisting customers, and troubleshooting various integration issues. Candidates should ideally have over 5 years of experience in tech support, along with knowledge of Linux and Windows servers.

Qualifications

• 5+ years in tech support required.
• Experience with Linux and Windows servers.
• Basic networking and shell scripting skills.

Responsibilities

• Represent the client as the first point of contact.
• Assist customers by demonstrating expertise in IBM iSeries or AS/400.
• Diagnose and troubleshoot performance and integration issues.

Skills

Technical Support

Linux

Windows

Networking

Shell Scripting

Job description

Technical Support Engineer (IBM iSeries or AS/400) - Global Software company, Brighton

Client: Hawksworth

Location: Brighton, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 26.06.2025

Expiry Date: 10.08.2025

Job Description:

Position: Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

Company: Global Software company specializing in DevOps, version control, and security

Fully remote

Are you experienced in supporting and troubleshooting IBM iSeries or AS/400 mainframe environments?

Our client is a leading software company, with clients including NASA, Electronic Arts, Samsung, and Tesla.

In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers.

Daily responsibilities include:

• Representing our client as the first point of contact
• Assisting customers by demonstrating expertise in IBM iSeries or AS/400
• Diagnosing and troubleshooting performance and integration issues

Required technical skills:

• 5+ years in tech support
• Experience with Linux and Windows servers
• Basic networking and shell scripting skills

Nice to have:

• Hands-on experience with PHP-related technologies

If this sounds like you and you're excited to join a global engineering/software company, please send your CV via this platform or by email to [emailprotected]. After our initial call, I can provide the full position description and discuss the company in more detail.

Thank you for reading our advert. I look forward to speaking with you soon.