Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

JR United Kingdom; Ipswich; Remote; GBP 35,000 - 55,000; Full time

Job summary

A leading global software company in Ipswich is seeking a Technical Support Engineer with experience in IBM iSeries or AS/400. The successful candidate will support clients like NASA, Electronic Arts, and Tesla while working with Linux and Windows servers. If you're passionate about technology and thrive in a fast-paced environment, we'd love to hear from you!

Qualifications

• Experience supporting IBM iSeries or AS/400 environments.
• 5+ years in tech support.
• Experience with Linux and Windows servers.

Responsibilities

• Act as the first point of contact for customers.
• Diagnose and troubleshoot performance issues.
• Help customers with expertise in IBM iSeries or AS/400.

Skills

Technical Support

Troubleshooting

Linux

Windows Servers

Networking

Shell Scripting

PHP

Job description

Technical Support Engineer (IBM iSeries or AS/400) - Global Software company, Ipswich

Client:

Hawksworth

Location:

Ipswich

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

26.06.2025

Expiry Date:

10.08.2025

Job Description:

Position: Technical Support Engineer (IBM iSeries or AS/400) - Global Software company

Company: Global Software company - DevOps / version control / Security

Fully remote

Do you have experience supporting and troubleshooting IBM iSeries or AS/400 mainframe environments?

Our client is a highly reputable software company, with clients including NASA, Electronic Arts, Samsung, and Tesla.

In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers.

Your daily responsibilities will include:

• Representing our client as the first point of contact
• Helping customers by demonstrating your expertise in IBM iSeries or AS/400
• Diagnosing and troubleshooting performance and integration issues

Technical requirements:

• 5+ years in tech support
• Experience with Linux and Windows servers
• Basic networking and shell scripting skills

Nice to have:

• Hands-on experience with PHP-related technologies

If you are excited about joining a global engineering/software company and have experience with clients like NASA, Electronic Arts, Samsung, or Tesla, please send your CV via this platform or email to [emailprotected].

After an initial call, I can provide the full position description and discuss the company in more detail.

Thank you for your interest, and I look forward to speaking with you soon.