Technical Sales Support & Content Manager

PA Consulting; Remote; GBP 80,000 - 100,000; Full time

Job summary

A leading tech company is seeking a Technical Editor to educate and inspire the developer community by producing high-quality content such as tutorials and articles. You will collaborate with engineers and contribute to various content strategies. The ideal candidate will have over 5 years of engineering experience, a strong ability to write and edit technical documents, and excellent editorial judgment. This role allows for flexible location and schedule options, as well as a supportive work environment.

Benefits

Competitive pay based on work

Health coverage for family

Flexible location and schedule

Generous vacation days

Donation matching up to $2,000

Volunteer project hours

16 weeks of parental leave

Qualifications

• 5+ years of engineering experience in a relevant field.
• Experience writing and editing technical articles.
• Fluent in English, excellent editorial judgment.

Responsibilities

• Write and build high-quality content for tutorials and articles.
• Perform technical content reviews and validate correctness.
• Guide writers and brainstorm content strategies.

Skills

Proficiency in programming language

Technical content writing

Time management

Editorial judgment

Curiosity and adaptability

Job description

Overview

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale – unleashing the potential of businesses and people. The Elastic Search AI Platform is used by more than 50% of the Fortune 500 and brings together the precision of search and the intelligence of AI to accelerate the results that matter.

What Is The Role: The Developer Content Programs team’s mission is to educate, inspire, and connect with the developer community. The Technical Editor is a cross‑functional role responsible for ensuring the accuracy, clarity, and relevance of Elastic’s developer‑focused content across search, observability, security, and GenAI.

Responsibilities

• Write and build high‑quality content – tutorials, deep dives, labs articles, demos, and video explainers for elastic.co and our YouTube channel.
• Perform technical content reviews across all formats: blogs, YouTube scripts and videos, short‑form social posts, and more.
• Validate correctness and clarify explanations in partnership with engineers and PMs across search, observability, security, and GenAI.
• Guide writers, video creators, and contributors toward the desired level of detail and narrative structure.
• Brainstorm and weigh in on emerging content strategies, especially on hot industry topics and the best storytelling angle.
• Surface recurring questions or themes from various developer forums that should influence future content plans.
• Strengthen our presence on Reddit and HackerNews, and help the team develop relevant, tonally appropriate promotion strategies.

Qualifications

• 5+ years of engineering experience, proficiency in at least one programming language, and a drive to continue learning the latest technology trends.
• Experience writing and editing articles, with an ability to quickly diagnose whether a piece is accurate, well‑articulated, and developer‑friendly.
• Fluent English is required.
• Excellent editorial judgment and strong time‑management skills to run reviews across multiple content streams.
• Experience working autonomously and self‑organizing.
• Curiosity and adaptability to quickly become an expert on new tools and topics, with an overall love of learning.
• Comfortable working with a highly distributed team and collaborating with many counterparts across time zones.

Bonus Points

• Existing Elasticsearch expertise.
• Experience with writing documentation.
• A strong social media presence (connected to relevant audiences).

Benefits

• Competitive pay based on the work you do here and not your previous salary.
• Health coverage for you and your family in many locations.
• Flexible location and schedule options.
• Generous number of vacation days each year.
• Donation matching up to $2,000 (or local currency equivalent).
• Up to 40 hours per year to use toward volunteer projects.
• Minimum of 16 weeks of parental leave.

Employment Opportunities

Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state, local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or recruiting process, please email [e-mail]. We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, and posters for the Family and Medical Leave Act (FMLA), Pay Transparency Nondiscrimination Provision, and Employee Polygraph Protection Act (EPPA) are available upon request.