Technical Sales Manager EMEA

Archroma; Southampton; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global leader in specialty chemicals is seeking a Technical Sales Manager for Packaging Technologies in EMEA. The role involves driving profitable growth, managing client accounts, and delivering technical support within the paper manufacturing sector. Ideal candidates will have a technical background, account management experience, and the ability to travel approximately 50% across EMEA, with a focus on the UK. Strong communication and customer service skills are essential.

Qualifications

• Technical Degree or qualification in process, chemical, or mechanical engineering.
• Previous experience in paper manufacturing is preferred.
• Proven account management experience.
• Strong ability to identify sales opportunities and negotiate contracts.
• Willingness to travel and visit customers in EMEA (Approx. 50%) with a specific focus in UK.
• Excellent verbal and written communication skills in English for client and internal interactions.
• Strong customer service orientation with effective problem-solving abilities.
• Excellent organisational and time management skills.

Responsibilities

• Identify, prioritize and drive new business opportunities for existing & new products.
• Oversee all aspects of client accounts, including onboarding and service delivery.
• Build and maintain strong, long-term relationships with clients.
• Develop and maintain knowledge of technical requirements within the paper manufacturing sector.
• Address client concerns efficiently, resolving issues as necessary.
• Work independently on customer sites, managing chemicals and equipment safely.

Skills

Technical Degree or qualification in process, chemical, or mechanical engineering

Previous experience in paper manufacturing

Proven account management experience

Strong ability to identify sales opportunities and negotiate contracts

Excellent verbal and written communication skills in English

Strong customer service orientation

Excellent organisational and time management skills

Job description

Our company

Archroma is a global diversified leader in specialty chemicals with operations in 42 countries, including 35 sites, all certified to ISO management system standards. With the industry’s broadest product portfolio, we serve many of the world’s top companies in textiles, packaging and paper, paints and coatings. Headquarter in Pratteln, Switzerland, our team of 4’500 passionate professionals offers industry-leading expertise in manufacturing, technical support and innovation around the globe.

Archroma is paving the way to a more sustainable future and is recognized as an industry leader in the development and delivery of sustainable solutions by our customer base. We are known for our advancements in processing technologies and for the introduction of innovative tools that further support partners to save resources while improving productivity and efficiency. Archroma operates as two distinct divisions, our Textile Effects division serving the textile industry with innovative and differentiated products and the Paper Technologies (PT) division which offers unique, sustainable chemistry to the paper, packaging, construction, and paints & coatings industries. The Archroma PT division is the only pureplay global focused specifically on the needs of these markets with products spanning from process and aesthetic chemicals to functional chemicals. We are committed to enabling our customers to achieve their business and environmental targets and this is at the heart of everything we do.

Archroma is owned by SK Capital, a New York-based private investment firm with a disciplined focus on the specialty materials, chemicals and healthcare sectors. SK Capital’s 26 portfolio companies generate revenues of approximately $16.0 billion annually.

Our people

Our people have a rich tradition of working alongside our customers as long-term partners and trusted advisors, developing tailored solutions that help customers deliver business success. The diversity of our workforce combined with a commitment to a performance-driven and collaborative culture means our people display a passion and commitment to excellence and innovation that is unmatched. Our people create specialized product solutions that deliver unique economic and environmental benefits to our customers which forms the basis of our long-standing customer relationships. Our people are proud to be part of the journey of leading our industry towards a more sustainable future for our customers and markets...it’s in our nature!

Allocated to our Packaging Technology business, we are looking for a highly motivated and proactive team member in the function of

Technical Sales Manager - Packaging Technologies, EMEA

In this position, you will support the key Account organization in driving profitable growth; implementation of product / price strategies and supporting sales campaigns. Moreover, you will work closely with Key Account Manager and Business Development Manager in developing & supporting initiatives & growth opportunities with selected customers and you will be responsible for delivering effective technical support, external / internal, including co-operation with application laboratory.

Key Responsibilities

• Business Development : Identify, prioritize and drive new business opportunities for existing & new products. Identify opportunities for upselling and cross-selling, support sales strategies, and negotiate contracts where required.
• Account Management : Oversee all aspects of client accounts, including onboarding, service delivery, and renewals. Understand client requirements, communicate them effectively to internal teams, and ensure timely delivery of products and services.
• Client Relationship Management : Build and maintain strong, long-term relationships with clients, serving as their primary point of contact. Develop more sustainable solutions portfolio.
• Technical Understanding : Develop and maintain knowledge of the technical requirements within the paper manufacturing sector.
• Issue Resolution : Address client concerns efficiently, resolving issues and escalating them when necessary to maintain positive relationships.
• Independent Work : Work independently on customer sites, managing chemicals and equipment safely and effectively.

Skills and Qualifications

• Technical Degree or qualification in process, chemical, or mechanical engineering.
• Previous experience in paper manufacturing is preferred.
• Proven account management experience.
• Strong ability to identify sales opportunities and negotiate contracts.
• Willingness to travel and visit customers in EMEA. (Approx. 50%) with a specific focus in UK
• Excellent verbal and written communication skills in English for client and internal interactions.
• Strong customer service orientation with effective problem-solving abilities.
• Excellent organisational and time management skills.

You are a proactive team player with a strong drive to develop the business. You take full accountability for your responsibilities, work effectively towards deadlines, and maintain a customer-focused approach. You are also willing to travel and visit customers across the EMEA as part of your role.

Location of role will preferably be in UK.

Your application :

If your background and personal experience fits with this profile, please apply via LinkedIn.

We are looking forward receiving your application!