Technical Program Manager (Customer-Facing AI-Driven Execution) at Raft

Jack & Jill/External ATS; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A fast-growing AI platform in the UK is seeking a Technical Program Manager to drive AI-driven solutions for enterprise customers. You will manage complex programs, collaborate with senior leadership, and lead short-term projects to deploy and optimize the AI platform. The ideal candidate has over 5 years in Technical Program Management within SaaS/AI and possesses excellent communication and debugging skills. This role offers an exciting opportunity to shape the technology strategy of a cutting-edge company.

Qualifications

• 5+ years in Technical Program Management, Forward Deployed Engineering, or Customer Engineering in SaaS/AI.
• Deep comfort operating across technical and non-technical domains, with strong debugging and troubleshooting instincts.
• Exceptional communication skills with daily use of AI tools.

Responsibilities

• Drive complex programs, coordinating internal engineers and external customer teams.
• Lead short-term technical projects to deploy and integrate our AI platform.
• Serve as the technical point of contact during deployment, translating customer objectives into actionable plans.

Skills

Technical Program Management

Debugging

Troubleshooting

Stakeholder Management

Communication

Job description

This is a job that we are recruiting for on behalf of one of our customers.

To apply, speak to Jack. He's an AI agent that sends you unmissable jobs and then helps you ace the interview. He'll make sure you are considered for this role, and help you find others if you ask.

Technical Program Manager

Company Description

Raft - Fast-growing enterprise AI platform

Job Description

Drive AI-driven solutions for enterprise customers as a Technical Program Manager at Raft. This hands‑on role involves implementing, debugging, and optimizing our next‑gen agentic platform, coordinating internal and external teams, and translating technical needs into business impact. Ideal for a problem‑solver thriving in ambiguity and fast‑moving AI environments.

Location

London, UK

Why this role is remarkable

• Operate at the heart of technology strategy in a cutting‑edge enterprise AI company, shaping its scaling journey.
• Work directly with enterprise customers to implement, debug, and optimize AI‑driven solutions using Raft's next‑generation agentic platform.
• Partner closely with senior leadership (CTO, CEO) and build systems with lasting impact in a high‑energy, multicultural environment.

What you will do

• Drive complex, fast‑moving programs, coordinating internal engineers, data scientists, and external customer teams.
• Lead short‑term technical projects to deploy and integrate our AI platform, debugging and troubleshooting customer issues in real‑time.
• Serve as the technical point of contact during deployment, translating customer objectives into actionable technical plans.

The ideal candidate

• 5+ years in Technical Program Management, Forward Deployed Engineering, or Customer Engineering in SaaS/AI.
• Deep comfort operating across technical and non‑technical domains, with strong debugging and troubleshooting instincts.
• Exceptional communication and stakeholder management skills, with daily use of AI tools in your workflow.

How to Apply

To apply for this job speak to Jack, our AI recruiter.

Step 1. Visit our website
Step 2. Click 'Speak with Jack'.
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Step 4. Talk to Jack for 20 minutes so he can understand your experience and ambitions.
Step 5. If the hiring manager would like to meet you, Jack will make the introduction.