Technical Operations Manager

Jll; City of Westminster; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading real estate services firm in the UK is seeking a Facilities Manager to ensure high-quality delivery of technical services across a Data Centre. The candidate will be responsible for stakeholder relations, KPI management, and promoting a safety culture. Ideal candidates should have a degree in Engineering, strong communication skills, and a proven track record in facilities management. Experience in quality management and P&L delivery is preferred.

Qualifications

• Excellent working knowledge of building services installations.
• Experience in delivering facilities contracts and related P&L.
• Quality Management knowledge and experience.

Responsibilities

• Manage key technical services across a Data Centre.
• Establish trust and credibility with stakeholders.
• Secure continuous improvements in KPI areas.
• Drive and promote safety culture.
• Ensure quality compliance for systems and processes.

Skills

Strong communication skills

Client relations

Strategic thinking

Hands-on results delivery

Education

Degree in Engineering or related field

Job description

This position will ensure high quality and consistent delivery of hard services across a Data Centre site. The role will have specific responsibility for the management of key technical services. The role will involve continuous improvement, day-to-day facilities coordination and management of ad-hoc projects for the client's facilities. We are looking for an assertive candidate who can communicate effectively and cross-functionally to understand business needs, problem-solve and deliver facilities solutions that are both high-quality and cost-effective. Business first and Getting it done are the most important JLL Leadership Capabilities we're looking for.

Technical Engineering Duties

• Establish open and transparent relationships with client Plant Managers, Area and Site FM managers, and business partners such as EHS and Quality leads, to establish trust and credibility in the delivery of JLL's services
• Deliver against the set KPI's around down time, costs, maintenance and process compliance, and secure continuous improvements in each of the KPI area's
• Is proactive through securing in-depth root cause corrective actions, propose continuous reliability improvements and the implementation of audits
• Drive and promote a safety culture including subcontractors, suppliers and visitors
• Manage quality compliance (regulatory, client and JLL) for all systems and processes in JLL scope of works. Liaises with the EHS and Quality teams.
• Implement best practice from within and outside of JLL

Requirements Essential

• Degree in Engineering, or a related field, technically qualified professional engineer, inclusive of excellent working knowledge of buildings services installations
• Experience as a service provider, in setting up constructive client relations, delivering of facilities contracts and the related P&L
• A strategic thinker with capability and experience to work with a wide range of stakeholders
• Hands‑on if required; reputation for delivering results
• Strong communicator, both verbally & written, in English and Italian
• Authorising engineer for Pressure Systems, Confined space and Electrical Systems (desirable)
• Quality Management knowledge and experience

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward., Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.