Technical Coordinator - Peppermint Bars and Events

Compass Group; Wellesbourne; Hybrid; GBP 29,000 - 35,000; Full time

Job summary

A leading hospitality group seeks a Technical Coordinator to provide key technical support at events and their Wellesbourne Distribution Centre. The role involves responsibilities like resolving technical issues, supporting iOS, Android, and Windows devices, and coordinating with teams to ensure successful event operations. Candidates should possess strong organizational skills and a love for detail, with opportunities for flexible, hybrid working and great benefits including private healthcare and access to exclusive events.

Benefits

Private healthcare

20 days of holiday + bank holidays

Flexible working

Discounts on shopping and dining

Qualifications

• Previous experience in administration or technical support in a fast-paced environment.
• Firm understanding of technology and systems.
• A full clean driving licence is a bonus.

Responsibilities

• Act as first-line technical support, resolving and escalating issues.
• Provide remote and on-site support across various devices.
• Plan, deploy, and support technology for events.

Skills

Organisational skills

Attention to detail

Problem solving

Technical support

Job description

Technical Coordinator - Peppermint Bars and Events

Technical Coordinator - Peppermint Bars and Events, Wellesbourne Distribution Centre| Full time / Permanent Up to £35,000 + excellent benefits including hybrid working, 28 days annual leave, private healthcare, access to leading festivals & events, and more!

We’re seeking a motivated, proactive Technical Coordinator with an eye for detail to support our Technical Department at Peppermint Bars and Events. This brand new role is essential to support this innovative hospitality business, the forward thinking team, and Peppermint’s future development! This is an exciting opportunity to join the leading bars and events team behind exceptional experiences at some of the UK’s most high-profile festivals, events, and venues (including BST Hyde Park, Camp Bestival, Mighty Hoopla, Hyde Park Winter Wonderland, All Points East, Lytham, and Rewind Festivals!). This hybrid role is based at the Peppermint Warehouse at Wellesbourne Distribution Centre, with occasional travel to the main office in London (Kennington). You’ll also have the chance to work on‑site at leading festivals across the UK.

Technical Coordinator – the role

You’ll handle key coordination and 1st line technical support tasks in our busy warehouse premises in Wellesbourne. Working closely with EPOS Project Manager and Head of Tech & Innovation and multiple departments, you will play a hands‑on role of the delivery and preparation of technical equipment to support our staff, festivals, events and external clients. This is a fantastic opportunity to develop industry experience and contribute to exciting, high‑profile projects.

Responsibilities

• Acting as first-line technical support, resolving and escalating issues as needed
• Providing remote and on‑site support across iOS, Android, and Windows devices
• Planning, deploying, and supporting with laptops, tills, EPOS, and event technology
• Building EPOS menus from templates, ensuring devices are correctly configured, and assisting with any in‑event menu or pricing changes as required
• Coordinating with food teams, clients, traders, and warehouse staff
• Supporting live events and coordinating casual tech support staff
• Maintaining event systems, forms, dashboards, and standard reports
• Ensuring accurate data, stock records, and system logs
• Tracking, maintaining, and preparing company hardware assets
• Supporting system improvements, documentation, training, and client pitches

What we’re looking for

• A positive attitude, strong organisational skills, and a willingness to learn!
• Previous experience in a working environment – administration or technical support within a fast‑paced organisation would be a great fit
• A love of attention to detail
• Firm understanding of technology and systems
• A problem solver with the confidence to work independently once briefed
• A full clean driving licence is a bonus!

What you’ll get in return

• Flexible, hybrid working from our Wellesbourne Warehouse with occasional to the London office, and weekend/evening work
• 20 days holiday + bank holidays and your birthday off
• Private healthcare & wellbeing support (via Medicash)
• Employee assistance programme – counselling and support
• Discounts on shopping, travel, entertainment and dining
• Enhanced parental leave + sick pay
• Quarterly team socials
• Apprenticeship programmes available
• Access to some of the UK’s best events, festivals, and sports venues

Why Peppermint?

Peppermint Bars & Events is a multi‑award‑winning hospitality group delivering bar and food experiences at over 50 of the UK’s most iconic festivals and venues. Our portfolio includes iconic events like BST Hyde Park, Camp Bestival, Mighty Hoopla, Hyde Park Winter Wonderland, All Points East, and Rewind Festival, among many others. Now partnered with Levy UK & Compass Group, the world’s largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences – and shape the future of hospitality.