Technical Business Analyst

Michael Page (UK); City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading organization in financial services is seeking a Technical Business Analyst to manage key applications and liaise with stakeholders. This role involves driving projects related to payment systems within a collaborative team in London, offering competitive rates and exposure to innovative solutions.

Benefits

Competitive daily rate

Opportunity to work on exciting technology projects

Collaborative work environment

Qualifications

• Understanding of Payments and/or Compliance business areas.
• Experience in working with a complex matrix of business SMEs & IT teams.
• Ability to analyze and describe problems simply and clearly.

Responsibilities

• Manage projects involving Sungard Investigations and ACE Pelican applications.
• Liaise with stakeholder business teams to manage applications effectively.
• Support delivery of IT change for Banks across the EMEA region.

Skills

Analytical skills

Problem-solving skills

Communication skills

Interpersonal skills

Organisational awareness

Service orientation

Multicultural adaptability

Results-driven

Ability to prioritize

Job description

• Responsible for an RFP and driving the change ahead.
• Service Owner for Sungard Investigations and ACE Pelican EMEA.

About Our Client

This role is with a well-established organisation in the financial services industry. As part of a large organisation, the business is known for its focus on delivering innovative solutions and maintaining operational excellence.

Job Description

The successful Technical Business Analyst will be:

• Service Owner for Sungard Investigations and ACE Pelican EMEA
• Responsible for the application for Exceptions and Investigations in the EMEA region. The incumbent application is Sungard Investigations.
• Responsible for the application for automated payment message repair. ACE Pelican automated toolkit is the application used.
• Manage projects involving these two applications including vendor relationships.
• Manage changes/upgrades impacting these applications including documentation.
• Liaise with stakeholder business teams to help manage the applications to achieve business goals e.g. ensure the payment message repairs are achieving a high percentage.
• Communicate with colleagues based in New York to align plans and ideas with EMEA. Both regions use the same applications but have their own usage and challenges.
• Working within the Payments & Compliance Application Support Team, this role with be responsible for support the delivery of IT change for the Banks across the EMEA region. Working closely with each of the IT teams and functions, the role will require engagement with senior management and key stakeholders.

The Successful Applicant

The successful Technical Business Analyst should have:

• Understanding of Payments and/or Compliance business areas.
• Experience in working with a complex matrix of business SMEs & IT teams.
• Ability to analyse and describe a 'problem' simply and clearly.
• Excellent communication skills (written and spoken)
• Well organised and structured in work output.
• Experience of working at a senior level in a customer facing role.

Skills:

• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills with the ability to communicate appropriate, concise and accurate information.
• Excellent interpersonal skills, in particular service orientation, organisational awareness and people empathy.
• Fluency in written and spoken English.
• Ability to operate sensitively and effectively in a multicultural environment.
• Results driven, with a strong sense of accountability.
• The ability to manage large workloads and tight deadlines.
• The ability to operate with urgency and prioritise work accordingly.

What's on Offer

• Competitive daily rate in the range of £250 to £300 a day inside IR35, depending on experience.
• Opportunity to work on exciting technology projects within a leading organisation in London.
• Exposure to innovative solutions in the financial services industry.
• Collaborative work environment that values technical expertise and problem-solving.

If you are a skilled Technical Business Analyst ready for a challenging temporary role in London, we encourage you to apply and take the next step in your career.