Technical Author

Ultra; Weymouth; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading technology company in Weymouth is seeking a Technical Author to develop and maintain documentation for complex engineering products. This role requires excellent communication skills and a strong understanding of engineering principles. Candidates will need experience in technical writing and familiarity with documentation tools. The company offers benefits including hybrid working, an annual bonus, and a pension plan. UK Security Clearance is required for this position.

Benefits

1pm finish on Fridays

Annual bonus

25 days holiday

Option to buy or sell holiday

Pension plan

Qualifications

• Experience as a Technical Author in an engineering or technical environment.
• Excellent written and verbal communication skills.
• Knowledge of standards such as S1000D.

Responsibilities

• Develop and maintain technical documentation.
• Translate complex engineering concepts into clear language.
• Collaborate with design and support teams.

Skills

Technical writing

Communication skills

Interpersonal skills

Proficiency in MS Office

Tools

Adobe FrameMaker

MadCap Flare

Job description

Overview

Our Technical Authoring team provides clear, accurate and user-friendly documentation for complex engineering products across Ultra Maritime's products, everything from hardware to software. You will work closely with engineers, project managers, and support teams to ensure technical information is communicated effectively to end-users and stakeholders.

You will be expected to be flexible and work across a number of different projects. This role will involve engagement with projects, and requires someone who is not afraid to get stuck into the detail, whilst understanding the considerations of cost, quality and schedule. This role involves a keen eye for detail, and may include the creation of technical drawings. This is an opportunity to grow your career within a progressive, dynamic environment with exposure to ground-breaking technologies and systems, including the world's first Integrated Sonar System and the market-leading fully digital Hull Mounted Sonar, S2150. You will work with our team to ensure that our products have exceptional technical publications and manuals. Depending on the experience of the author, both author and senior author roles are available.

Working under the mentorship of the head of Support or a Supportability Line Manager, you will be responsible for the creation, maintenance and support of technical publications within the organisation.

Responsibilities

• Develop and maintain technical documentation, including user manuals, maintenance guides, and service bulletins.
• Translate complex engineering concepts into clear, concise language, using simplified technical English.
• Ensure all documentation complies with industry standards and regulatory requirements.
• Collaborate with design and support teams to gather technical data and verify accuracy.
• Manage document revisions and configuration control throughout the product lifecycle.
• Support digital content creation, including interactive manuals and online help systems.
• There will be opportunities to support Mechanical Engineering, and within Configuration Management, as part of this role and as the demand occurs. We are keen for our technical authors to engage and develop skills across engineering as part of their role.

Qualifications

• A dynamic, professional, engineer or technician with experience within a high technology or regulated industry, you will have:
• Experience as a Technical Author in an engineering or technical environment.
• An understanding of engineering principles and technical terminology.
• Excellent written and verbal communication skills.
• Proficiency in documentation tools, noting these are "nice to have's" rather then required - (e.g., Adobe FrameMaker, MadCap Flare).
• Proficient in MS Office
• Knowledge of standards such as S1000D.
• Ability to work independently and manage multiple projects.
• The successful candidate will be expected to understand and take on responsibility for documentation created using S1000D within the organisation.
• This role will require UK Security Clearance.

Personal Attributes

• Display excellent interpersonal skills with a talent for rapidly building rapport with a broad range of internal and external customers from diverse backgrounds.
• Work to resolve conflict wherever it arises, promoting harmony within the team.
• Possess excellent communication skills and display the empathy and skill to adapt your communication style in response to others needs.
• Be capable of providing mentorship and guidance to less experienced co-workers.

Benefits

• 1pm finish on a Friday
• Annual bonus
• Hybrid working for certain job roles.
• Casual dress
• 25 days holiday
• Christmas shut down.
• Option to buy or sell holiday.
• Option to purchase private health care, dental, critical illness etc via salary sacrifice.
• Reward hub - discounts at over 200 online stores
• Pension starting at 5% Employer / 4% Employee. You can select your employee contribution level from 4% to 70% (providing this sacrifice does not cause your salary to drop below the National Minimum Wage/ National Living Wage).