Technical Author

Eligo Recruitment; Remote; GBP 80,000 - 100,000; Full time

Job summary

A product-based SaaS company is seeking an experienced Technical Writer to create and manage product documentation. This remote role involves writing user guides and API documentation, collaborating with engineering and product teams, and ensuring clarity and usability in technical content. Ideal candidates possess strong writing skills and experience in a SaaS environment, along with familiarity with tools like Markdown and Confluence. The position offers flexibility and competitive compensation.

Benefits

Flexible work

Competitive compensation

Qualifications

• Proven experience as a Technical writer in a SaaS or software product company.
• Strong product documentation and technical writing skills.
• Experience with documentation tools including Markdown, Confluence, Git, Notion.

Responsibilities

• Write, edit, and maintain product documentation as a Technical writer.
• Create user guides, API documentation, help articles, and release notes.
• Collaborate with product managers and engineers to document new releases.

Skills

Technical writing skills

Documentation tools (Markdown, Confluence, Git, Notion)

Excellent written English

Job description

Technical Writer – Product-Based SaaS SME

Location: Remote

We are a product-based SaaS SME hiring a skilled Technical writer to create, manage, and scale high-quality product documentation. This role is ideal for a Technical writer with SaaS product experience who enjoys working closely with engineering and product teams.

Responsibilities

• Write, edit, and maintain product documentation as a Technical writer
• Create user guides, API documentation, help articles, and release notes
• Translate complex SaaS product features into clear technical content
• Collaborate with product managers and engineers to document new releases
• Optimize technical documentation for SEO, clarity, and usability

Requirements

• Proven experience as a Technical writer in a SaaS or software product company
• Strong product documentation and technical writing skills
• Experience with documentation tools (Markdown, Confluence, Git, Notion)
• Excellent written English and attention to detail

Why Join

• Product‑led SaaS SME with real user impact
• Ownership of technical documentation and content strategy
• Flexible work and competitive compensation

Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.