Technical Advisor: Expert Support for Engineers & Customers

Inspire Resourcing Ltd; Belper CP; On-site; GBP 100,000 - 125,000; Full time

Job summary

A global company in Belper is seeking a candidate for a Service Technical department role focused on providing exceptional technical advice to external Engineers. Ideal candidates will have a GCSE in English, a passion for customer service, and strong problem-solving skills. Applicants should be literate in Microsoft applications and possess excellent communication abilities, showing aptitude and confidence in their technical advice. This position is a fantastic opportunity for those looking to develop in a supportive environment.

Qualifications

• GCSE Grade 4 or above or an equivalent qualification in English is essential.
• Passion for customer service and exceeding customer expectations.
• Good problem-solving aptitude to diagnose faults accurately.

Responsibilities

• Work as part of the Service Technical department providing technical advice.
• Interpret and explain technical information and instructions.
• Understand customer requirements and provide advice clearly and diplomatically.

Skills

Customer service passion

Problem-solving aptitude

Communication skills

Technical advice

Computer literate

Education

GCSE Grade 4 or above in English

Tools

Microsoft applications

Salesforce

Job description

A global company in Belper is seeking a candidate for a Service Technical department role focused on providing exceptional technical advice to external Engineers. Ideal candidates will have a GCSE in English, a passion for customer service, and strong problem-solving skills. Applicants should be literate in Microsoft applications and possess excellent communication abilities, showing aptitude and confidence in their technical advice. This position is a fantastic opportunity for those looking to develop in a supportive environment.