Technical Account Manager

Pertemps; Redditch; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading manufacturing company in Redditch is seeking a Technical Account Manager to be the primary contact for customer accounts, ensuring satisfaction and retention. The role involves preparing detailed quotations and coordinating with engineering teams. The salary is between £30,000 and £35,000 per annum, with benefits including medical insurance and employee discounts.

Benefits

Private medical insurance

Employee discounts

Staff social events

Free parking

Qualifications

• Proven experience in technical account management, sales engineering or a similar role.
• Basic CAD expertise is required.
• Strong interpersonal and communication skills.

Responsibilities

• Be the primary contact for assigned customer accounts, ensuring satisfaction and retention.
• Prepare detailed quotations based on client specifications.
• Co-ordinate with internal teams for accurate delivery of solutions.

Skills

Technical account management

Sales engineering

CAD expertise

Microsoft Office proficiency

Interpersonal skills

Problem solving

ERP/CRM systems experience

Job description

Overview

The company is an established and leading manufacturer of products and systems to various industries such as defence, rail, automotive and marine.

They are seeking to recruit a Technical Account Manager for their operations in the Redditch area.

Salary - £30-£35k per annum.

Hours of work are; Monday to Thursday 7.30am to 4.30pm and Friday 7.30am to 1.30pm.

Benefits include, private medical insurance, employee discounts, staff social events, free parking.

Responsibilities

• Be the primary contact for assigned customer accounts, continuously ensuring customer satisfaction and able to retain existing clients.
• Understanding of client requirements, applications and technical support.
• Preparation detailed quotations based on client specifications and project scope.
• Ensure quotations are in line with company pricing structure.
• Monitoring account performance and to identify the opportunities for growth.
• Follow up support on quotations.
• Create and modify CAD technical drawings.
• Co-ordinate internally with engineering, production and logistics teams to ensure smooth and accurate delivery of solutions.

Qualifications

• Proven experience in technical account management, sales engineering or a similar role.
• Basic CAD expertise.
• Proficient in Microsoft Office.
• Strong interpersonal / communications skills.
• Pro-active approach and good problem solver.
• Ant experience of ERP/CRM systems will be advantageous.

Location & Apply

The company are based in Redditch so is commutable from Birmingham, Bromsgrove, Alcester, Solihull, Worcester, Droitwich, Dudley, Stratford upon Avon, Evesham.

Please apply now to be considered for the vacancy!