Technical Account Manager

Hearst UK; City of Westminster; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading media company in the UK is seeking a Technical Account Manager to oversee the implementation of digital campaigns. You will collaborate with clients and various internal teams to ensure flawless ad campaign execution. Ideal candidates possess strong problem-solving skills and a background in Digital Ad Operations, specifically with Google Ad Manager. This position offers benefits including flexible work options, health and wellbeing support, and financial wellness programs.

Benefits

Discounted gym memberships

Health Cash Plan

Flexible working options

Pension Plan

Discounts across London

Qualifications

• 1+ years of experience in Digital Ad Operations and Trafficking.
• Ability to work both collaboratively and independently.
• Strong written and verbal communication skills.

Responsibilities

• Build relationships with clients and internal teams.
• Manage implementation of digital ad campaigns.
• Perform QA checks on ad creatives.
• Troubleshoot ad tech issues.
• Recommend tech solutions based on client needs.

Skills

Digital Ad Operations

Troubleshooting Ad Tech Issues

Creative Problem-Solving

Communication Skills

Analytical Skills

Microsoft Excel

Attention to Detail

Tools

Google Ad Manager (DFP)

Job description

As the Technical Account Manager, you will play a key role in bringing Hearst UK's digital campaigns to life. Working closely with our Commercial Operations team, you'll make sure every campaign launches flawlessly across direct, programmatic, and private marketplace channels. Collaborating with clients, ad ops, and creative teams, you'll use your technical know-how to deliver best‑in‑class performance and exceptional client experiences.

Responsibilities

• Build excellent relationships with internal and external teams, communicating daily with sales and sales support teams, third‑party vendors and client contacts.
• Manage the implementation and delivery of digital ad campaigns using DFP and other platforms.
• Upload client creative and perform thorough QA checks on ad creative and custom programs.
• Troubleshoot trafficking and ad tech issues, working with internal and external teams as necessary.
• Recommend advertising technology solutions to the internal client team based on a comprehensive understanding of the client's requirements, marketing objectives and technical capabilities.
• Ensure that SLA timescales are met by liaising closely with Account Managers, Sales Planners and Project Managers to keep agencies and clients informed.

Qualifications

• Ideally 1+ years of Digital Ad Ops and Traicking experience with proficiency in GAM (preferably DFP certified).
• Strong creative problem‑solving skills with the ability to devise unique solutions to complex problems.
• Proven ability to work successfully both within a team and autonomously.
• Flexible, personable attitude and ability to develop excellent professional relationships at all levels of personnel.
• Strong written and verbal communication skills.
• Attention to detail; exact precision in data input and well organised.
• Demonstrated analytical skill set with strong Microsoft Excel skills; able to report on campaign performance and manipulate large data sets.
• Quick learner and adaptable.

Benefits

• Get adventurous with Good Housekeeping Taste and Beauty Testing Panels.
• Snag luxe beauty steals at our legendary office sample sales.
• Inclusion, Health & Wellbeing: Feel Your Best with Specsavers eye care, a company‑funded Health Cash Plan and mental health support.
• Get active and stress‑free with discounted gym memberships and the Cycle to Work scheme.
• Embrace flexibility with a Location Flex and Holiday Exchange to take time when you need it.
• Take time to give back with a Charity Day and access wellbeing resources whenever you need them.
• Join one of our Hearst ERG Groups.
• Financial Wellness: generous Workplace Pension, Income Protection, Life Assurance and Season Ticket Loan for easier commuting.
• Make smarter money moves using Salary Finance tools, Financial Wellbeing sessions and Home Tech benefits to spread costs.
• Treat yourself with major discounts across London plus everyday savings via the HAPI at Hearst app.