Tech-Savvy Retail Advisor (Flexible Hours)

Virgin Media; Southampton; In loco; GBP 15.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

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Descrizione del lavoro

Virgin Media is seeking a Retail Advisor to guide customers toward the best products and services, building trust and delivering memorable in-store experiences. You’ll focus on empathy, ownership and helping customers get the most from our technology portfolio.

You’ll earn a competitive hourly rate of £13.45 and complete two weeks of induction covering product knowledge, systems and customer experience. You’ll join a close-knit retail team committed to collaboration and learning.

Competenze

• Front-line customer service experience preferred.
• Ability to explain products and pricing clearly.
• Comfort with technology and related devices.
• Willingness to work flexible hours including evenings/weekends.

Mansioni

• Help customers choose from our range of products, including mobiles, broadband and TV.
• Assist customers in finding the right price plan and setup for their lifestyle.
• Confidently showcase new and existing technology and accessibility features.
• Take ownership of customer queries, resolving issues and building trust.
• Work with the store team to hit targets and deliver strong customer satisfaction.

Conoscenze

Customer focus

Communication

Resilience

Flexibility

Tech savviness

Descrizione del lavoro

Virgin Media is seeking a Retail Advisor to guide customers toward the best products and services, building trust and delivering memorable in-store experiences. You’ll focus on empathy, ownership and helping customers get the most from our technology portfolio.

You’ll earn a competitive hourly rate of £13.45 and complete two weeks of induction covering product knowledge, systems and customer experience. You’ll join a close-knit retail team committed to collaboration and learning.