Tech Manager

Paradigm Employment Services LTD; Southampton; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading IT Support provider in the Petersfield area is seeking an experienced Tech Manager to oversee the technical team and manage client IT systems. This role involves daily team management, supporting client infrastructure, and enhancing relationships with clients. The ideal candidate is self-motivated, with a strong background in IT and Telecoms, eager to progress in their career. This position offers the chance to develop into a future industry leader.

Qualifications

• Proven experience in IT Support and technical management.
• Self-motivated and results-driven individual.
• Strong desire to progress and develop in the industry.

Responsibilities

• Manage and lead a team of technicians daily.
• Support and manage client IT infrastructure effectively.
• Build and maintain strong relationships with clients.

Skills

Technical expertise in IT and Telecoms

Leadership and team management

Strong communication skills

Job description

Job Description

Tech Manager (MSP)

A truly exciting opportunity has arisen for an experienced IT Support Technical Manager to join a national IT Support and Telecoms company based in the Petersfield area. Our client is a leading UK provider of IT Support and Telecoms services, recognised for their strong values and commitment to delivering seamless service while making a genuine difference to both their clients and employees.

We are keen to speak with exceptional individuals who are self-motivated, results-driven, and possess proven technical expertise within the IT and Telecoms sector. This role would suit someone eager to bring fresh ideas, with a strong desire to progress their career by taking on increased responsibility and developing into a future industry leader.

Main Responsibilities for the successful Tech Manager:

• Manage the team of technicians on a day-to-day basis, including scheduling and ensuring consistently high levels of service delivery to clients
• Manage and support client IT hardware, software, and network infrastructure.
• Actively support and manage the onboarding of new clients, taking ownership of the technical setup and transition.
• Build strong working relationships with new, existing, and prospective clients through a proactive, service-led approach.
• Attend client sites as required, using a company pool car, to deliver practical, on...