Tech Helpdesk Apprentice — Earn While You Learn in ICT

North East Combined Authority; Tees Valley; Hybrid; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Structured training

Mentoring from ICT professionals

Career development opportunities

Job summary

Middlesbrough Council is seeking a Service Desk Apprentice to support colleagues and learn how the technology and systems across the Council are delivered.

You will work with experienced ICT professionals, gain hands-on experience with modern technologies and receive structured training and mentoring to develop your skills in a real-world environment.

This apprenticeship offers recognised qualifications and a clear path into a rewarding career in ICT.

Qualifications

• No prior work experience is required.
• Applicants should have a genuine interest in technology and good communication skills.
• Structured training and mentoring will support your development.

Responsibilities

• Support colleagues by resolving ICT issues and requests.
• Learn how modern digital services are delivered in a council environment.
• Work with ICT professionals to develop your skills during the apprenticeship.

Skills

Interest in technology

Good communication skills

Willingness to learn

Positive attitude

Job description

Middlesbrough Council is seeking a Service Desk Apprentice to support colleagues and learn how the technology and systems across the Council are delivered.

You will work with experienced ICT professionals, gain hands-on experience with modern technologies and receive structured training and mentoring to develop your skills in a real-world environment.

This apprenticeship offers recognised qualifications and a clear path into a rewarding career in ICT.