ICT Support Apprentice

PRO App; West of England; Hybrid; GBP 12,000 - 20,000; Full time

Benefits offered by this job

First-class support

Friendly and relaxed atmosphere

Team events

Job summary

Professional Apprenticeships ltd in Bristol is offering an exciting opportunity for an ambitious individual to undertake an Information Communications Technician apprenticeship. You will receive extensive training in essential IT skills, including networking, cloud services, and technical problem-solving.

As part of this apprenticeship, you'll learn under experienced mentors and have the chance to progress into a permanent role within the marketing department. The supportive environment ensures your growth while contributing to a dynamic tech-focused business.

Qualifications

• Genuine enthusiasm and interest in IT and technological practices.
• Willingness to solve problems and focus on high-level tasks.

Responsibilities

• Learn about networking and architecture.
• Support users with IT troubleshooting.
• Increase understanding of cloud services.
• Get to grips with mobile and operating systems.
• Improve coding and logic skills.
• Understand helpdesk systems.

Job description

You will be someone who prides yourself on staying on top of the latest technological developments and on delivering a positive experience to a varied customer base through exceptional customer service. There will also be plenty of opportunities for personal development and progression.

Successful candidates will thrive on the dynamism and faster pace of a tech-focused business. You will need to demonstrate genuine enthusiasm and interest in IT & technological practices, a willingness to solve problems, and the ability to focus on carrying out tasks to a high level.

Responsibilities

Learning from experienced mentors with a vast experience, you can expect to:

• Learn more about networking and architecture
• Support users with varying degrees of IT troubleshooting
• Increase your understanding of cloud services
• Get to grips with mobile and operating systems
• Level up your coding and logic skillset
• Understand helpdesk systems

Information Communications Technician Training

During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as:

• Data Security
• Hardware & Software
• Computer Networking and so much more.

You will undertake the ground-breaking Professional Apprenticeships ICT Level 3 qualification. Professional Apprenticeships are an Ofsted ‘Outstanding’ rated provider and hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021.

The programme is designed to mould you into a high-level, all-rounded technician. You will learn in detail about:

• Cloud & Mobile Technologies
• Technical Problem Solving
• Advanced-Data Security
• Computer Networks
• IT Communication & much more.

These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.

Additional Information

Progression

This is an incredible opportunity to join the business at a time of growth and really make the role your own. This employer is looking for someone who, if successful, will progress on to a permanent role in the marketing department and really drive the function forward.

During your apprenticeship, you’ll be working for a friendly, supportive employer who value their team above all else. This is an incredibly exciting time to join the team and become an integral part of their growth. You can look forward to first-class support, a friendly and relaxed atmosphere and team events.