Team Supervisor

wolseleyuk; Barnsley; On-site; GBP 17,000 - 28,000; Full time

Benefits offered by this job

Annual leave

Pension scheme (matched up to 9%)

Bonus potential

Enhanced maternity/adoption leave

Online and high street discounts

Private healthcare

YuLife app

Cycle to Work

Job summary

Plumb Centre in Barnsley is recruiting a Team Supervisor to support the Branch Manager and lead day-to-day operations at the trade counter and within the branch. You will supervise colleagues, coach performance, serve customers with product knowledge and help grow the customer base.

The role is full-time, 40 hours per week, Monday to Friday 07:00–17:00 with Saturday rota and benefits including pension, generous leave, and bonus potential.

Qualifications

• Previous experience within plumbers' merchant, builders' merchant, or similar trade environment is preferable.
• Experience supervising or leading a team with the ability to motivate, coach, and develop team members.
• Positive and professional attitude with a Customer-focused approach.
• Experience handling stock control and inventory management.
• Ability to work well under pressure in a fast-paced environment.
• Willingness to step up to run the branch in the Branch Manager's absence and carry out a diverse range of duties.
• Commercial awareness with a focus on sales growth.
• Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic.

Responsibilities

• Assisting the Branch Manager with the day to day running and operations within the branch and take charge when they are not available
• Supervise and support colleagues, providing guidance, training, and performance feedback to achieve targets and goals
• Serving customers on the trade counter, offering advice and product knowledge
• Develop the customer base, improve retention, satisfaction, product mix and range
• Identify and recommend ways to improve profits
• Building rapport with suppliers
• General warehouse duties including, goods in & out, picking and packing customer orders (this will involve manual handling heavy stock i.e., toilets, sinks, boilers and radiators)
• Ensure compliance with policies and procedures

Skills

leadership

customer-focused

stock control

work under pressure

sales growth

branch leadership

positive attitude

training colleagues

Job description

Salary: Up to £28,050 dependant on skills & experience + Bonus + Excellent Benefits

Team Supervisor - Barnsley (S71 1DL) - Plumb Centre

So, who are we? We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary there are also benefits on tap - including Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

Responsibilities

• Assisting the Branch Manager with the day to day running and operations within the branch and take charge when they are not available
• Supervise and support colleagues, providing guidance, training, and performance feedback to achieve targets and goals
• Serving customers on the trade counter, offering advice and product knowledge
• Develop the customer base, improve retention, satisfaction, product mix and range
• Identify and recommend ways to improve profits
• Building rapport with suppliers
• General warehouse duties including, goods in & out, picking and packing customer orders (this will involve manual handling heavy stock i.e., toilets, sinks, boilers and radiators)
• Ensure compliance with policies and procedures

This is a full-time, permanent role working 40 hours per week Monday to Friday between 07.00am - 5.00pm and Saturday on a rota basis 08.00am - 12.00pm.

Requirements

• Previous experience within a plumbers' merchant, builders' merchant, or similar trade environment is preferable
• Experience supervising or leading a team with the a bility to motivate, coach, and develop team members
• Positive and professional attitude with a Customer-focused approach
• Experience handling stock control and inventory management
• Ability to work well under pressure in a fast-paced environment
• Willingness to step up to run the branch in the Branch Managers absence and happy to carry out a diverse range of duties in the branch to ensure it runs smoothly
• Commercial awareness with a focus on sales growth
• Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic