Team Supervisor

Wolseley; Barnsley; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Annual leave

Pension (matched up to 9%)

Bonus potential

Enhanced maternity/adoption leave

Discounts (online & high street)

Health and wellbeing access

Job summary

Plumb Centre, part of the Wolseley Group, is seeking a Team Supervisor in Barnsley. You will assist the Branch Manager with daily operations and supervise staff to meet targets while delivering excellent customer service at the trade counter.

The role involves stock handling, supplier liaison, and ensuring branch procedures are followed. A hands-on leader with a focus on sales and efficiency is required.

Qualifications

• Experience supervising or leading a team with the ability to motivate, coach, and develop team members.
• Customer-focused approach with strong communication.
• Experience handling stock control and inventory management.

Responsibilities

• Assisting the Branch Manager with day-to-day running and operations within the branch and taking charge when they are not available.
• Supervise and support colleagues, providing guidance, training, and performance feedback to achieve targets and goals.
• Serve customers on the trade counter, offering advice and product knowledge.
• Develop the customer base, improve retention, satisfaction, product mix and range.
• Identify and recommend ways to improve profits.
• Build rapport with suppliers.
• General warehouse duties including goods in & out, picking and packing orders (heavy stock).
• Ensure compliance with policies and procedures.

Skills

Team supervision

Customer service

Stock control

Sales growth

Leadership

Job description

Salary: Up to £28,050 dependant on skills & experience + Bonus + Excellent Benefits

Team Supervisor - Barnsley (S71 1DL) - Plumb Centre

So, who are we? We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary there are also benefits on tap including:

• Annual leave (increasing with length of service)
• a generous pension scheme (matched up to 9%)
• potential to earn bonuses
• enhanced maternity / adoption leave
• access to a great range of online and high street discounts

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Team Supervisor based in Barnsley, you’ll be responsible for:

• Assisting the Branch Manager with the day to day running and operations within the branch and take charge when they are not available
• Supervise and support colleagues, providing guidance, training, and performance feedback to achieve targets and goals
• Serving customers on the trade counter, offering advice and product knowledge
• Develop the customer base, improve retention, satisfaction, product mix and range
• Identify and recommend ways to improve profits
• Building rapport with suppliers
• General warehouse duties including, goods in & out, picking and packing customer orders (this will involve manual handling heavy stock i.e., toilets, sinks, boilers and radiators)
• Ensure compliance with policies and procedures

This is a full-time, permanent role working 40 hours per week Monday to Friday between 07.00am - 5.00pm and Saturday on a rota basis 08.00am - 12.00pm.

And heres what wed like you to have to be a successful Team Supervisor.

• Previous experience within a plumbers' merchant, builders' merchant, or similar trade environment is preferable
• Experience supervising or leading a team with the ability to motivate, coach, and develop team members
• Positive and professional attitude with a Customer-focused approach
• Experience handling stock control and inventory management
• Ability to work well under pressure in a fast-paced environment
• Willingness to step up to run the branch in the Branch Managers absence and happy to carry out a diverse range of duties in the branch to ensure it runs smoothly
• Commercial awareness with a focus on sales growth
• Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic