Branch Supervisor

Wolseley; Lowestoft; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Annual leave increasing with length of

Pension scheme matched up to 9%

Bonuses

Healthcare

YuLife app

Cycle to Work

Job summary

Plumb Centre, part of the Wolseley Group, is hiring a Branch Supervisor for the Lowestoft branch. The role is 40 hours per week, Monday to Friday 8:00am-5:00pm with Saturday on rota 8:00am-12:00pm.

You will assist the Branch Manager in daily operations and lead branch staff while delivering trade counter service. Salary is up to 32k depending on experience, plus bonus and excellent benefits including pension, healthcare, and discounts.

Qualifications

• Previous branch-based customer service or sales experience.
• Excellent communication and interpersonal skills.
• Willingness to cover diverse branch duties and learn quickly.
• Full UK Manual Driving Licence is required.

Responsibilities

• Assist Branch Manager with day-to-day branch operations.
• Supervise and support branch staff with training and feedback.
• Serve customers at the trade counter with product knowledge.
• Build rapport with customers and suppliers; process sales.
• Handle warehouse duties: goods in/out, picking and packing orders.
• Occasional relief delivery driving on a 3.5 tonne van.

Skills

Face to Face customer service/sales

Excellent communication skills

Team player

Full UK Manual Driving Licence

Job description

Branch Supervisor - Lowestoft - Plumb Centre

Salary: Up to 32k dependent upon experience + Bonus + Excellent Benefits

So, who are we? We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary there are also benefits on tap including

• Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.
• We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Branch Supervisor based in Lowestoft youll be responsible for:

• Assisting the Branch Manager with the day to day running and operations within this small branch.
• Supervise and support branch staff, providing guidance, training, and performance feedback.
• Serving customers on the trade counter, offering advice and product knowledge.
• Building rapport with customers & suppliers, responding to any queries and processing sales.
• General warehouse duties including, goods in & out, picking and packing customer orders.
• Occasional relief delivery driving, 3.5 tonne van.

This is a full-time, permanent role working 40 hours per week Monday to Friday 08.00am - 5.00pm and Saturday on a rota basis 08.00am - 12.00pm.

Requirements

• Previous industry or merchant experience is preferable
• Prior experience in a Face to Face customer service/sales environment
• Excellent communication skills and confidence interacting with customers
• To be a team player who is happy to take on a diverse role to carry out all jobs in the branch to ensure it runs smoothly
• Willingness to step up to run the branch in the Branch Managers absence
• Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic
• Full UK Manual Driving Licence