Team Supervisor

Wolseley Group; Barnsley; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Annual leave

Pension (matched up to 9%)

Bonus

Maternity leave

Discounts

Healthcare

YuLife app

Cycle to Work

Job summary

Plumb Centre, part of the Wolseley Group, is hiring a Team Supervisor in Barnsley (S71 1DL) to lead branch operations and support the Branch Manager.

You will supervise colleagues, serve customers on the trade counter, develop the customer base, and ensure stock control while maintaining high service standards. This full-time role offers a Monday–Friday schedule with Saturday rota and a competitive package.

Qualifications

• Previous experience within a plumbers' merchant, builders' merchant, or similar trade environment is preferable.
• Experience supervising or leading a team with the ability to motivate, coach, and develop team members
• Positive and professional attitude with a Customer-focused approach
• Experience handling stock control and inventory management
• Ability to work well under pressure in a fast-paced environment
• Willingness to step up to run the branch in the Branch Managers absence and happy to carry out a diverse range of duties in the branch to ensure it runs smoothly
• Commercial awareness with a focus on sales growth
• Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic

Responsibilities

• Assisting the Branch Manager with the day to day running and operations within the branch and take charge when they are not available
• Supervise and support colleagues, providing guidance, training, and performance feedback to achieve targets and goals
• Serving customers on the trade counter, offering advice and product knowledge
• Develop the customer base, improve retention, satisfaction, product mix and range
• Identify and recommend ways to improve profits; building rapport with suppliers
• General warehouse duties including goods in & out, picking and packing customer orders (heavy stock)
• Ensure compliance with policies and procedures

Skills

Team leadership

Customer focus

Stock management

Branch operations

Commercial awareness

Willingness to learn

Work under pressure

Job description

Salary:

Team Supervisor - Barnsley (S71 1DL) - Plumb Centre

Salary:

Up to £28,050 dependant on skills & experience + Bonus + Excellent Benefits

Team Supervisor - Barnsley (S71 1DL) - Plumb Centre

So, who are we?

We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention?

In addition to the competitive salary there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Team Supervisor based in Barnsley, you’ll be responsible for:

• Assisting the Branch Manager with the day to day running and operations within the branch and take charge when they are not available
• Supervise and support colleagues, providing guidance, training, and performance feedback to achieve targets and goals
• Serving customers on the trade counter, offering advice and product knowledge
• Develop the customer base, improve retention, satisfaction, product mix and range
• Identify and recommend ways to improve profitsBuilding rapport with suppliers
• General warehouse duties including, goods in & out, picking and packing customer orders (this will involve manual handling heavy stock i.e., toilets, sinks, boilers and radiators)
• Ensure compliance with policies and procedures

This is a full-time, permanent role working 40 hours per week Monday to Friday between 07.00am - 5.00pm and Saturday on a rota basis 08.00am - 12.00pm.

And here’s what we’d like you to have to be a successful Team Supervisor.

• Previous experience within a plumbers' merchant, builders' merchant, or similar trade environment is preferable
• Experience supervising or leading a team with the ability to motivate, coach, and develop team members
• Positive and professional attitude with a Customer-focused approach
• Experience handling stock control and inventory management
• Ability to work well under pressure in a fast-paced environment
• Willingness to step up to run the branch in the Branch Managers absence and happy to carry out a diverse range of duties in the branch to ensure it runs smoothly
• Commercial awareness with a focus on sales growth
• Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic