Branch Supervisor

Wolseley UK Limited; St Blazey; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Bonus

Health & wellbeing

Cycle to work

Discounts

Job summary

Plumb Centre, part of the Wolseley Group, is recruiting a Branch Supervisor for the St Austell branch in Cornwall. The role involves supporting the Branch Manager, supervising staff, advising customers at the trade counter, and growing the local customer base.

You will handle stock and warehouse duties, contribute to profitability, and occasionally cover at Truro, Redruth and Bodmin, with a 40-hour week Mon–Fri 07:30–17:00 and Saturday rota.

Qualifications

• Full driving licence is essential.
• Previous industry or merchant experience is preferable.
• Prior experience as a Supervisor within a face-to-face sales environment is essential.
• Willingness to run the branch in the Branch Manager's absence.
• Comfortable making outbound sales calls to gain new business.
• Team player and able to carry out all branch roles.
• Keenness to learn with a positive attitude and strong work ethic.

Responsibilities

• Assist Branch Manager with day-to-day operations and take charge when unavailable.
• Supervise and support colleagues with guidance and performance feedback.
• Serve customers on the trade counter with product knowledge.
• Develop the customer base, improve retention, satisfaction, product mix and range.
• Identify and recommend ways to improve profits.
• Build rapport with suppliers.
• General warehouse duties including goods in/out, picking and packing.
• Drive a 3.5T van delivering to local customers.
• Provide cover at Truro, Redruth and Bodmin.

Skills

Full driving licence

Sales experience

Team leadership

Job description

Salary:

Competitive Salary + Bonus + Excellent Benefits

Branch Supervisor - St. Austell, Cornwall (PL25 3RF) - Plumb Centre

So, who are we?

We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention?

In addition to the competitive salary there are also benefits on tap - including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Branch Supervisor based in St. Austell, you’ll be responsible for:

• Assisting the Branch Manager with the day to day running and operations within the branch and take charge when they are not available
• Supervise and support colleagues, providing guidance, training, and performance feedback to achieve targets and goals
• Serving customers on the trade counter, offering advice and product knowledge
• Develop the customer base, improve retention, satisfaction, product mix and range
• Identify and recommend ways to improve profits
• Building rapport with suppliers
• General warehouse duties including, goods in & out, picking and packing customer orders (this will involve manual handling heavy stock i.e., toilets, sinks, boilers and radiators)
• Ensure compliance with policies and procedures
• Driving 3.5T van making deliveries to customers in the local area
• Provide cover occasionally at Truro, Redruth and Bodmin

This is a full-time, permanent role working 40 hours per week Monday to Friday between 07.30am - 5.00pm and Saturday on a rota basis 08.00am - 12.00pm.

And here’s what we’d like you to have to be a successful Branch Supervisor.

• A Full Driving Licence is essential
• Previous industry or merchant experience is preferable
• Prior experience as a Supervisor within a Face to Face sales environment is essential
• Willingness to step up to run the branch in the Branch Managers absence
• Someone who is comfortable making outbound sales calls to customers to gain new business
• To be a team player who is happy to take on a diverse role to carry out all jobs in the branch to ensure it runs smoothly
• Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic