Team Supervisor

Wolseley UK Limited; Barnsley; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Annual leave

Pension up to 9%

Bonus potential

Maternity/adoption leave

Discounts online & high street

Free healthcare

YuLife app

Cycle to Work

Job summary

Wolseley UK Limited (Plumb Centre) in Barnsley is seeking a Team Supervisor to support daily branch operations and lead a small team. You will supervise staff, assist customers at the trade counter, and help grow the customer base while managing stock and warehouse duties.

The role is full-time, Monday to Friday with a Saturday rota. A competitive salary up to £28,050 plus bonus and an extensive benefits package is offered.

Qualifications

• Experience supervising or leading a team with the ability to motivate, coach, and develop team members.
• Customer-focused approach with a positive and professional attitude.

Responsibilities

• Assist the Branch Manager with day-to-day running and operations within the branch and step in when they are not available.
• Supervise and support colleagues, provide guidance, training and performance feedback to achieve targets.
• Serve customers on the trade counter, offering advice and product knowledge.
• Develop the customer base, improve retention, satisfaction, product mix and range.
• Identify and recommend ways to improve profits.
• Build rapport with suppliers.
• General warehouse duties including goods in & out, picking and packing orders (heavy stock)
• Ensure compliance with policies and procedures.

Skills

Team supervision

Job description

Salary: Up to £28,050 dependant on skills & experience + Bonus + Excellent Benefits Team Supervisor - Barnsley (S71 1DL) - Plumb Centre

So, who are we? We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary there are also benefits on tap – including:

• Annual leave (increasing with length of service)
• a generous pension scheme (matched up to 9%)
• potential to earn bonuses
• enhanced maternity / adoption leave and access to a great range of online and high street discounts
• free access to healthcare
• our popular YuLife app
• our Cycle to Work scheme and more!

As a Team Supervisor based in Barnsley, you’ll be responsible for:

• Assisting the Branch Manager with the day to day running and operations within the branch and take charge when they are not available
• Supervise and support colleagues, providing guidance, training, and performance feedback to achieve targets and goals
• Serving customers on the trade counter, offering advice and product knowledge
• Develop the customer base, improve retention, satisfaction, product mix and range
• Identify and recommend ways to improve profits
• Building rapport with suppliers
• General warehouse duties including, goods in & out, picking and packing customer orders (this will involve manual handling heavy stock i.e., toilets, sinks, boilers and radiators)
• Ensure compliance with policies and procedures

This is a full-time, permanent role working 40 hours per week Monday to Friday between 07.00am - 5.00pm and Saturday on a rota basis 08.00am - 12.00pm.

• Previous experience within a plumbers' merchant, builders' merchant, or similar trade environment is preferable
• Experience supervising or leading a team with the ability to motivate, coach, and develop team members
• Positive and professional attitude with a Customer-focused approach
• Experience handling stock control and inventory management
• Ability to work well under pressure in a fast-paced environment
• Willingness to step up to run the branch in the Branch Managers absence and happy to carry out a diverse range of duties in the branch to ensure it runs smoothly
• Commercial awareness with a focus on sales growth
• Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic

Wolseley UK is the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade customers. We supply 180,000 different products to over 100,000 customers every year. Join us and you’ll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You’ll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of the world’s largest specialist distributer of plumbing and heating products, you’ll have access to a wide variety of career opportunities.