Team Member

Severn Trent; Leicester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading logistics company in Leicester seeks a dynamic Delivery Station Manager to oversee last-mile delivery processes. You will drive team performance, ensuring operational efficiency in a new operation. The role demands strong leadership and a proven management track record. Responsibilities include managing operations, fostering a collaborative workplace, and monitoring KPIs for continuous improvement. Ideal candidates have logistics experience and exceptional communication skills. Competitive salary plus benefits offered.

Benefits

Competitive salary

Benefits package

Qualifications

• 3+ years’ experience in logistics or warehouse operations, ideally with last-mile delivery.
• Experience leading and developing diverse teams in a fast-paced environment.

Responsibilities

• Oversee day-to-day delivery station operations, planning, resource allocation, and execution.
• Lead, motivate, and manage a high-performing team through effective recruitment and training.
• Monitor operational KPIs and implement improvements to drive efficiency and customer satisfaction.

Skills

Leadership skills

Communication skills

Data-driven mindset

Coaching skills

Education

Experience in Logistics or Operations Management

Tools

Microsoft Office tools

Job description

Location: Leicester

Hours: 40 per week

Role: Permanent

About the Role

We are seeking a dynamic and experienced Delivery Station Manager to oversee our last‑mile delivery processes, driving team performance, and ensuring operational efficiency in our brand new Leicester operation. This position is ideal for someone who possesses strong leadership skills and has a proven track record in management, ensuring that all team members work efficiently to meet our organisational goals. If you’re a proactive leader with a passion for logistics and people development, this could be the role for you.

Responsibilities

• Oversee day‑to‑day delivery station operations, including planning, resource allocation, and execution of last‑mile deliveries.
• Lead, motivate and manage a high‑performing team through effective recruitment, training, and performance management.
• Conduct daily team briefings to align staff with targets and reinforce company values.
• Ensure adequate staffing and resource levels to meet changing operational demands.
• Promote a positive and collaborative workplace culture focused on accountability and development.
• Monitor operational KPIs and implement improvements to drive efficiency and customer satisfaction.
• Resolve service issues promptly to ensure smooth delivery operations.
• Maintain compliance with all safety, security, and quality standards.

Qualifications

• Experience in Logistics, Operations Management, Business, or related discipline.
• 3+ years’ experience in logistics or warehouse operations, ideally with last‑mile delivery.

Required Skills

• Proven ability to lead and develop diverse teams in a fast‑paced environment.
• Strong communication and coaching skills.
• Data‑driven mindset with experience using KPIs to guide decisions.
• Proficient in logistics systems and Microsoft Office tools.

Preferred Skills

• Knowledge of last‑minute mile delivery operations.
• Background in e‑commerce, courier, or delivery service operations.
• Familiarity with delivery management platforms and routing optimisation tools.

Pay and Benefits

Competitive per year + benefits.

Equal Opportunity Statement

We are committed to diversity and inclusivity.