Team Manager (Adolescent Resource Centre)

Neway International Ltd; Cardiff; On-site; GBP 60,000 - 80,000; Full time

Job summary

A dynamic youth support organization in Cardiff is seeking an experienced ARC Manager to lead the Adolescent Resource Centre. This role involves overseeing a team, implementing trauma-informed, strengths-based practices, and collaborating with various partners to support young people aged 11–17 and their families. The ideal candidate will possess strong leadership and communication skills and have a relevant professional background to improve outcomes for adolescents in crisis. Competitive hourly rate offered.

Qualifications

• Management experience within children’s services, youth work, or similar settings.
• Experience working with adolescents and families experiencing crisis or complex needs.
• Ability to lead, motivate, and develop staff.

Responsibilities

• Lead and manage the ARC service.
• Implement evidence-based interventions.
• Work collaboratively with various partners.
• Support young people and families.
• Ensure effective case oversight and risk management.

Skills

Leadership

Trauma-informed practice

Team management

Communication

Decision-making

Education

Relevant professional qualification in social work, nursing, education, youth work, or a related field

Job description

About the Client

Cardiff Council’s Adolescent Resource Centre (ARC) provides intensive, strengths‑based and trauma‑informed support to young people aged 11–17 who are on the edge of care. The service aims to prevent family breakdown, improve outcomes, and enable young people to remain safely within their family home wherever possible. Following significant success and increased regional need, the ARC model is expanding to strengthen the local response to adolescent needs.

The Role

The ARC Manager will lead the development and operational management of the Adolescent Resource Centre, overseeing a team of Support Workers, a Deputy Manager, and sessional therapeutic staff. This is a pivotal leadership role requiring a strong commitment to trauma‑informed practice, family‑centred approaches, and evidence‑based interventions. You will ensure high‑quality service delivery, provide professional oversight, and work collaboratively with internal and external partners to support young people and families at times of significant need.

Key Responsibilities

• Lead, manage, and develop the ARC service, ensuring high‑quality, trauma‑informed and strengths‑based practice.
• Manage a team of Support Workers and a Deputy Manager, and oversee sessional therapeutic work.
• Implement evidence‑based interventions and ensure consistent, excellent standards of practice across the team.
• Work collaboratively with Children’s Services, Education, Health, Youth Services, and voluntary sector partners.
• Support young people aged 11–17 and their families to prevent accommodation and promote safe family stability.
• Contribute to the development of an expanded adolescent service model to meet emerging needs.
• Ensure effective case oversight, risk management, and safeguarding practice.
• Maintain accurate records, contribute to service planning, and support performance monitoring.
• Promote positive outcomes through creative, flexible, and responsive service delivery.

Candidate Requirements

• Relevant professional qualification in social work, nursing, education, youth work, or a related field.
• Experience managing teams within children’s services, youth work, or similar settings.
• Strong understanding of trauma‑informed and strengths‑based practice.
• Experience working with adolescents and families experiencing crisis or complex needs.
• Ability to lead, motivate, and develop staff.
• Strong partnership‑working skills across statutory, voluntary, and independent sectors.
• Commitment to improving outcomes for young people and supporting family stability.
• Excellent communication, organisational, and decision‑making skills.

Location: County Hall
Hours: 37 hours per week (09:00–17:00)
Start Date: 12 January 2026
End Date: 13 April 2026 (likely to be extended)
Work Pattern: Standard office hours with flexibility as required
Rate: PAYE £23.37 per hour / Umbrella £30.53 per hour