Team Manager

ICS; Leeds; Hybrid; GBP 28,000 - 32,000; Full time

Job summary

A leading translation company in Leeds seeks a Team Manager to oversee and develop its translation team. This role involves performance management, team training, and resource planning in a hybrid work setting. The ideal candidate will have strong leadership capabilities and experience in managing high-performing teams. The company offers excellent benefits including 33 days annual leave and a competitive pension scheme.

Benefits

33 days annual leave

Birthday off work

Work abroad policy (up to 30 days per year)

Competitive pension scheme (matched up to 7%)

Industry-leading family policies

Life assurance and private Bupa healthcare

Regular team socials

Free weekly breakfasts

Qualifications

• Proven experience leading team projects from start to finish.
• High emotional intelligence, handling situations sensitively.
• Impeccable attention to detail with good presentation skills.

Responsibilities

• Drive team and individual performance to meet business goals.
• Lead and report on essential meetings and performance reviews.
• Effectively plan team resources to meet service level standards.

Skills

Outstanding time-management skills

Leading high-performing teams

Excellent communication skills

Problem-solving techniques

Attention to detail

Collaborative approach

Job description

Overview

We have a fantastic opportunity available for a leader within the Linguistics sub-department of our Translation team. The Team Manager role supports and develops assistant-, executive- and administrator-level roles and is crucial to the ongoing performance and development of a high-performing team.

The role will leverage people management skills to motivate, coach, and mentor translation team members, fostering a culture of excellence, integrity and continuous improvement. You'll collaborate closely with other team managers and department managers to achieve this.

We embrace a hybrid working model in our Leeds office, balancing flexibility with collaboration. To maintain a strong team rapport, you'll be in the office a minimum of three times a week, engaging with your team members in person and demonstrating the benefits of a strong office culture.

Responsibilities

• Contract: Permanent, full-time (37.5 hours/week)
• Salary: £28,000 - £32,000 (depending on experience)
• Team Performance, Motivation and Success
  • Drive team and individual performance to meet business goals, ensuring each member hits targets, develops as expected, and is supported through upskilling and performance management.
• Individual/ Team Training and Development
  • Lead and report on essential individual and team meetings such as 121s, performance reviews, planning meetings and team discussions.
• Resource Planning and Workload Distribution
  • Effectively plan team resources to ensure all client work is delivered at service level standards, including proactively managing holidays and sickness absence.
• Other
  • Support in consistent communication for both agency and department-wide people and operational initiatives.

About you

• Outstanding time-management skills, with a proven ability to structure team workloads in a way that ensures results
• Proven experience leading team projects from start to finish
• Proven problem-solving techniques and showcases the want to empower team members to implement change
• Previous experience of, and a natural ability to, leading high-performing teams.
• Excellent communication skills with the ability to liaise with personnel at all levels and verbally communicate updates in individual and group setting
• The ability to own and deliver messages objectively, even if, on occasions, they are in conflict with your own personal views and opinions
• High emotional intelligence, handling situations sensitively and confidentially
• Uses a collaborative approach; able to influence, drive ideas and effectively address issues guiding others toward the accomplishment of identified goals
• Impeccable attention to detail, including good presentation skills and the ability to write and review process documents
• Results-driven and data-orientated, thriving under pressure and deadlines
• A driven, proactive mindset with strong commercial awareness and knowledge of all departments across the agency and how they work together.
• Background in languages, translation and/or quality assessment is desirable

What we offer

• 33 days annual leave
• Birthday off work
• Work abroad policy (up to 30 days per year)
• Competitive pension scheme (matched up to 7%)
• Industry-leading family policies
• Hybrid, flexible working
• Life assurance and private Bupa healthcare
• Regular team socials
• Free weekly breakfasts

We appreciate that employing people with a broad range of life experiences and ways of thinking adds value to our organisation. If you require any additional support or reasonable adjustments that will help you to perform at your best and be happy in the workplace, please let us know.