Team Leader (Welwyn Garden City)

ivolve care & support; Welwyn Garden City; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading adult care provider in Welwyn Garden City is seeking a Team Leader to oversee social care operations. You will ensure the highest standards of care and compliance, supporting adults with learning disabilities and mental health needs. The ideal candidate should possess a Level 2 Diploma in Care, excellent leadership qualities, and resilience in challenging situations. The role offers a competitive pay rate and additional perks including flexible working hours and substantial annual leave.

Benefits

5.6 weeks annual leave

Flexible working hours

Pension

Birthday off with pay after a year of service

£300 refer a friend scheme

Qualifications

• Experience coordinating or supervising a team or shift.
• Understanding of needs for people with learning disabilities or mental health conditions.
• Satisfactory Police Check and ISA List check.

Responsibilities

• Lead social care operations for a team within homes or supported living services.
• Ensure high standards of care and compliance with regulatory requirements.
• Support adults with various needs to live fulfilled lives.

Skills

Team leadership

Emotional intelligence

Organisational skills

Resilience

Knowledge of regulatory requirements

Education

Level 2 Diploma in Care qualification

Level 3 Diploma in Adult Care (desirable)

Tools

IT systems

Electronic care planning software (desirable)

Job description

Location: Welwyn Garden City, Hertfordshire, AL7 4EX

Shifts: Full-time 42 hours per week (Monday to Sunday on a rota basis with alternating weekends 7am - 7pm with flexibility)

PayRate: £13.50 per hour

Please note we do not provide sponsorship.

About Us

We’re one of the largest adult social care providers in the UK today – and we plan to keep growing and benefiting more lives.

Our support is dynamic, person-centred and fulfilling, so people can enjoy a flourishing life. We deliver care and support with energy, passion and positivity.

Through our Residential, Supported Living and Complex Care services, we support people’s interests and inspire new ones. We do this through a mix of bigger planned activities and smaller everyday goals and tasks. We really understand each individual, so we create a person-centred plan to help them Strive every day.

We're very proud to be recognised as one of the best organisations to work in by ‘The Sunday Times Best Places to Work 2024’.

Our Values

Our values reflect us all and they’re at the heart of everything we do. They set out our culture, the way we behave and the way we do things.

Our colleagues are passionate, kind and resilient and they go the extra mile for the people we support and each other. We have this expectation of all of our colleagues. As a leader, you’ll embody our values in action and inspire and motivate your teams them to do the same.

Role Overview

As a passionate team leader you will lead our social care operations for a team within one of our homes or groups of supported living services.

Reporting to the Service Manager, you will be responsible for ensuring the highest standards of care, support and culture, team co-ordination and compliance (with company and regulatory requirements).

You’ll support adults with lots of different needs such as learning disabilities, autism ABI and mental health, helping them to flourish in a place they call home. You’ll both empower the people we support to be ambitious and live fulfilled lives and will be a leader of one of our teams, inspiring them to deliver care and support with energy, passion and positivity.

We operate our business to the ‘power of 3’ – Quality, People, Healthy Finances. These three key areas fuel and support each other and our overall performance – we focus on them equally and work in partnership with our expert functions to deliver on key outcomes.

Quality

You’ll ensure the people we support have great experiences and outcomes through leading practice and driving quality experiences through highly effective governance.

People

You’ll lead practice and complete delegated management tasks to ensure our colleagues are supported and developed to deliver great care and support.

Healthy Finances

You’ll coordinate the team and resources to ensure efficiency.

Key Skills and Experience

Essential

• Level 2 Diploma in Care qualification / Adult Care Worker Level 2 Apprenticeship (or working towards)
• Experience of coordinating / supervising a team or shift.
• Awareness or understandings of people’s needs (who may have a learning disability, mental health condition or ABI).
• Understanding of positive behaviour support, proactive health measures and the CIW / CQC framework.
• Good emotional intelligence.
• Resilience when dealing with challenging or difficult situations.
• Strong organisational / time management skills.
• Strong rota / skills planning.
• Good experience of using IT systems.
• Knowledge of regulatory and legislative requirements in social care.
• Honesty, reliability, trustworthiness and a passion to lead by example and make a difference.
• Satisfactory Police Check and check against the ISA List (where applicable).

Desirable

• Level 3 Diploma in Adult Care / Team Leading / Lead Adult Care Worker Level 3 Apprenticeship
• Previous experience of using electronic care planning / rostering software
• Coaching and mentoring skills
• Budget management skills

Our Support

We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay, 5.6 weeks annual leave, flexible working hours and pension. Your birthday off with pay after a year of service and there is a £300 refer a friend scheme too!

In addition, we also offer the following:

• Industry-leading recognition
• Social, financial and emotional wellbeing
• Training and development to reach your potential

If you’re ready for a job that can truly make a difference and you’re up for a challenge, then this is the role for you!

WELWSP