Team Leader/ Supervisor

Roasting Plant Coffee; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading coffee shop chain located near London Bridge is looking for a Supervisor/Team Leader to oversee daily shop operations. The ideal candidate will have experience in customer service and team leadership, with a passion for creating a motivating environment. They will guide the team, drive sales, and uphold company values. This role offers flexible hours, competitive pay, and numerous benefits such as training opportunities, monthly bonuses, and free coffee during shifts.

Benefits

Flexible working hours

Free lunch on every shift

Birthday off

Training and development opportunities

Monthly bonus

Loads of free coffee while on shift

Qualifications

• Minimum 1 year of experience as a Barista or in coffee making.
• At least 1 year of experience as a Team Leader or Supervisor.

Responsibilities

• Guide the team in the day-to-day running of the shop.
• Assist in driving sales and championing company values.
• Support training for team members and create a positive atmosphere.

Skills

Customer-oriented positive attitude

Ability to lead and inspire

Attention to detail

Experience in customer service

Job description

We are looking for Supervisor/ Team Leader to join our Roasting Plant Coffee store team, located near London Bridge Station Central London. We love to see our team members grow with the company and offer one of the best in‑class Leadership training to ensure we only have the 'best of the best' in the coffee industry.

What you’ll be doing

Experts in keeping things running like clockwork, in motivation and encouragement, and driving service excellence in everything they do. As a Supervisor, you will guide the team in the day‑to‑day running of the shop, being a jack of all trades and master of team spirit. Working with your Manager, you will assist in driving sales and championing company values, as well as keeping operations running seamlessly. As champion of the Roasting Plant Coffee ethos, you support with training your team and creating a positive vibe.

What you’ll need

• A customer‑oriented positive attitude.
• Experience of customer service.
• The diary to accommodate flexible shifts.
• An eye for detail and high quality.
• Ability to lead and inspire the team during busy hours.
• Experience in supporting shop management and day‑to‑day managerial tasks.
• A basic knowledge of training.
• At least 1 year of Barista or coffee making experience.
• Minimum 1 year of Team leader or Supervisor experience in a similar industry.

Benefits

• Training available and opportunities for career growth and development across the business.
• Great hourly pay rate, plus a monthly bonus to boost your monthly earnings.
• Great flexible working hours and paid breaks.
• Referral Program.
• Holiday pay.
• Free lunch on every shift.
• Loads of free coffee while on shift!
• A day off on your birthday.
• Casual dress.
• Beautifully designed coffee shops in some of London's most unique locations.
• To work with a truly wonderful group of people.

Employment Details

• Experience: Required
• Languages: English – Advanced
• Employment: Full‑time
• Schedule: Monday to Sunday
• Salary: from £13.41 hourly
• Benefits: Tips, paid breaks, free coffee

About Roasting Plant Coffee

We are a coffee start‑up that loves a just roasted cup of coffee so much we invented Javabot, an immersive roasters experience to bring the freshest cup to everyone!